Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: jprasad on October 12, 2017, 07:22:29 AM

Title: Upload and play audio files
Post by: jprasad on October 12, 2017, 07:22:29 AM

Hi,

I wanted to develop a seperate web portal using Genesys Platform SDKs where I can upload audio files(.wav format), map them to a IVR prompt and save them in Genesys. I should also be able to play them and see once I upload them.

I am unable to figure this option/respective Genesys methods and object to this functionality.

Looking forward to some help here. Thanks

Title: Re: Upload and play audio files
Post by: cavagnaro on October 12, 2017, 01:25:58 PM

Again same question? Please look back a few posts ago

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