Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: Arun (JKT-ID) on July 12, 2017, 10:02:00 AM

Title: AMD / CPD Tuning
Post by: Arun (JKT-ID) on July 12, 2017, 10:02:00 AM

Hi Guys......

Anyone have already success Tuning CPD/AMD ( Answering Machine Detection )?

i have some issue with AMD some drop not on "Answering Machine" but drop on "SITInvalid"( Phone on condition it is not active ).

Anyone can help for this Condition/Advise ?


hope i'm not wrong insert room...  ;D



Thank you and Warm Regards,
GNA.

Title: Re: AMD / CPD Tuning
Post by: Kubig on July 12, 2017, 10:13:52 AM

As first try to describe what is your CPD architecture - where is the CPD executed, what is the used protocol, what did you find out?