Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: WDev on April 26, 2017, 02:26:37 PM

Title: Data Access Platform SDK for Java
Post by: WDev on April 26, 2017, 02:26:37 PM

Hello,
Is it possible to access and update calling lists through Genesys SDK using dbServer? some suggest the use of the genesys Data Access Platform SDK, but I found that this Subcomponent is only available in the .NET genesys SDK 8.1, what are available options for the JAVA SDK.
Thanks for all the help!

Title: Re: Data Access Platform SDK for Java
Post by: cavagnaro on April 26, 2017, 02:32:26 PM

No...you may need to use OCS API or for records insert just do via sql directly.


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Title: Re: Data Access Platform SDK for Java
Post by: WDev on April 26, 2017, 03:02:20 PM

At least is it possible to use a JDBC Data Access Point through JAVA SDK ?

Title: Re: Data Access Platform SDK for Java
Post by: cavagnaro on April 26, 2017, 07:38:15 PM

You could read its properties yes. But is just that.
If you wanna use a DBServer you need to act as a client of it...as far as I know there is no documentation for that level

Title: Re: Data Access Platform SDK for Java
Post by: RobertH on April 27, 2017, 06:22:33 AM

Easiest way tu insert new records into calling lists is direct sql, the campaign associated with that list must be unloaded. If you want to update records at ocs operation, then you have to use ocs api. Ocs is caching loaded records from db.

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