Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: ichambers@enmax.com on January 11, 2017, 03:16:28 PM

Title: Triggers in Genesys to invoke Verint call recorder API(s)
Post by: ichambers@enmax.com on January 11, 2017, 03:16:28 PM

Just wondering if any of the fine members here have any information on triggers within Genesys that we could use to invoke Verint Call Recorder API's? Or any information/documentation that would help with this.

Thanks!