StringBuilder sa = new StringBuilder("*** SystemEvent ***");

            try
            {
               
                object obj = null;

                ServerStatus serverStatus = ServerStatus.UNKNOWN;
                obj = Common.GetValue(attr, "system.server-info:status");
                if (obj != null) serverStatus = (ServerStatus)obj;

                ServerType serverType = ServerType.TELEPHONY;
                obj = Common.GetValue(attr, "system.server-info:type");
                if (obj != null) serverType = (ServerType)obj;

                Switch sw = null;
                string swName = "";
                SwitchType swType = SwitchType.UNDEFINED;
                obj = Common.GetValue(attr, "system.server-info:switch");
                if (obj != null) sw = (Switch)obj;
                if (sw != null)
                {
                    swName = sw.name;
                    swType = sw.switchType;
                }
                

                sa.Append("  Server: " + serverName);
                sa.Append("  Type: " + serverType.ToString());
                if (serverType == ServerType.TELEPHONY)
                {
                    sa.Append("  Switch Name: " + swName);
                    sa.Append("  Switch Type: " + swType.ToString());
                }
                sa.Append("  Status: " + serverStatus.ToString());
                Common.Trace(sa.ToString());

                //Reset interaction collections
                if ((serverType == ServerType.TELEPHONY) &&
                    (serverName == "TServerAvaya_1") && 
                    (serverStatus == ServerStatus.OFF))
                {

                    String ErrorScript = "<script language=JavaScript>";
                    ErrorScript += "window.alert('Unable to Communicate to Genesys Server');";
                    ErrorScript += "</script>";
                    
                    if (!ClientScript.IsStartupScriptRegistered("ErrorScript"))
                        ClientScript.RegisterStartupScript(typeof(Page), "ErrorScript", ErrorScript);
                   
                    
                    errmsg = "Unable to Communicate to Genesys Server ";
                    Session["ErrorMessage"] = errmsg;

                        Common.Trace("T-Server SERVER STATUS OFF");
                        popup.Visible = true;
                        popupMsg.Message = errmsg;
                       
                        Common.Trace("POPUP MESSAGE" + popup.Visible);
                        PopupMessage.ShowMessages(popupMsg, Page);
                        Common.Trace("T-Server down");

                       

                    return;
                }

                //Raise the event to any listeners
             if (SystemEvent != null) SystemEvent(serverName, serverType, serverStatus, swName, swType);
            }
            catch (Exception ex)  
            {
                Common.Trace(sa.ToString());
                Common.Trace("ServerConnection.RaiseSystemEvent: " + ex.ToString());
            }