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Author Topic: Chat in Genesys  (Read 4733 times)

Prashanth

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Chat in Genesys
« on: September 26, 2007, 07:18:53 AM »
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Hi Guys

we are using genesys Chat solution.the problem i am facing is whenever an agent send response to chat multiple messages has been sent to the customer.

Can anyone help me on this. why its happening.

Prashanth

Marked as best answer by on April 28, 2025, 12:22:29 AM

Offline davidabaron

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Re: Chat in Genesys
« Reply #1 on: May 02, 2008, 09:36:12 PM »
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  • Can you send me an example ?