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Author Topic: WFM Web Services screens customisations  (Read 3511 times)

Andy

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WFM Web Services screens customisations
« on: January 01, 1970, 12:00:00 AM »
Is it possible to customise WFM Web Services screens for Supervisors and Agents ? I have WFM version 6.5 and I need to some columns in SCHEDULE, ADHERANCE and REPORTS bookmark. Is there any person who has such an experience in WFM Web Services ?
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Todd Cotharin

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WFM Web Services screens customisations
« Reply #1 on: January 01, 1970, 12:00:00 AM »
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    • I install WFM for Genesys and have never seen this done, however release 6.5.1 has a significant web services upgrade. You should really check it out. Huge improvement over 6.5
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