Author Topic: Interaction workspace  (Read 3014 times)

Offline aaher

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Interaction workspace
« on: May 12, 2016, 08:48:40 AM »
Can supervisor forcefully log off an agent when they are in not ready state.

Offline cavagnaro

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Re: Interaction workspace
« Reply #1 on: May 12, 2016, 10:58:05 AM »
Again same question but different user?

Enviado de meu E6633 usando Tapatalk


Offline daniel_san

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Re: Interaction workspace
« Reply #2 on: June 03, 2016, 03:15:17 PM »
[quote author=aaher link=topic=9591.msg43312#msg43312 date=1463042920]
Can supervisor forcefully log off an agent when they are in not ready state.
[/quote]

Need to do some customization on WDE for that.