Author Topic: [SOLVED] Gplus Adapter 7.2.000.39 (hotfix .40) HTTP/1.1 501 Not Implemented  (Read 2581 times)

Offline Gef Buneri

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Hi all,
I'm trying to upgrade the GPLus Adapter from ver. 7.2.000.14 (working quite fine) to ver. 7.2.000.40, but something isn't working. When a dn tries to open a session, it obtains the error:

I;I;I;GH;G;A3F5E49200F06C08 ;G;A3F5E4AB00F4B948 ;G;http://localhost:17722 ;F; ;C;CM;SelectDN ;42998 ;OCSDoNotCallScope ;AllChain ;LogFilesCount ;10 ;AgentWorkMode ; ;OCSTreatment ;Personal ;Log ;TRUE ;HasHold ;TRUE ;AutoLogout ;TRUE ;KwPiProtocolVersion ;6.5.000.01 ;HasWCBProtocol ;FALSE ;MediaType ; ;ReleaseEstablishedCallOnAutoLogout ;FALSE ;HasAgentBusy ;FALSE ;HasVCBProtocol ;FALSE ;HasKWProtocol ;FALSE ;LogFile ;Gplus_GEFS ;AgentSubstitute ;TRUE ;SwitchName ;Main ;AgentLogOutControl ;FALSE ;LogDir ;/siebel/gplus/log ;ACDDNList ; ;OCSEnableCustomerId ;TRUE ;LogLevel ;3 ;ReleaseCallOnAutoLogout ;TRUE ;HasGCNProtocol ;FALSE ;HasAnswer ;TRUE ;LogExt ;log ;VCBDefaultCallbackType ;ASAP ;RequestTimeout ;30 ;VCBProcessedOnCallRelease ;FALSE ;MaxLogKB ;128 ;HasForward ;TRUE ;HasDisconnect ;TRUE ;HasOCSProtocol ;FALSE ;UsePendingWorkmode ;FALSE ;OCSCallBackType ;Personal ;KwDefaultPartyStatus ;released ;KwProtocolVersion ;6.5.000.01 ;VCBDefaultRoutingPoint ; ;DriverAlias ; ;OCSEnableOutOfCampaignOperations ;FALSE ;DNList ;42998 ;UseSStepTransferForNetworkTransfer ;FALSE ;OCSCancelScope ;AllChain ;J;
----------------------------->
15:51:54.418 Trc 20370 [    3] (      HttpServer.hpp:  30) Sending HTTP response, socket 7, handling time 0 msec:
<!----------------------------
HTTP/1.1 501 Not Implemented
CONNECTION: close
TIMESTAMP: Wed, 23 Mar 2016 14:51:54.418 GMT
CONTENT-TYPE: text/xml;charset=UTF-8
CONTENT-LENGTH:          0



HTTP options in cme app appear to be configured correctly.


Clues?


Best regards, Gef.

« Last Edit: March 24, 2016, 10:58:55 AM by Gef Buneri »

Offline cavagnaro

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Re: Gplus Adapter 7.2.000.39 (hotfix .40) HTTP/1.1 501 Not Implemented
« Reply #1 on: March 23, 2016, 08:58:25 PM »
Can you do a Wireshark HTTP capture for both versions and compare?

Offline Gef Buneri

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Re: Gplus Adapter 7.2.000.39 (hotfix .40) HTTP/1.1 501 Not Implemented
« Reply #2 on: March 24, 2016, 07:38:51 AM »
Hi Cav, nice to read you again and thank you for the interest; I'll provide it asap.

Offline Gef Buneri

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Re: Gplus Adapter 7.2.000.39 (hotfix .40) HTTP/1.1 501 Not Implemented
« Reply #3 on: March 24, 2016, 10:58:38 AM »
Solved; SysAdmin fault. The new package installation was incomplete. A brand new .39 installation, plus .40 hotfix integration, solved the issue. Seems all working fine.

Offline cavagnaro

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Nice :)