Interaction Workspace - Alert.Window

[Zolly]

Hi,

I know it is crazy, but that tiny alert message window in the bottom-right at the start of IWS, bothers my customer. She wants it to disappear by itself.
How can I set it so? (My customer must click on the close button to get rid of the window.)



Thanks,
Zoltan

[Kubig]

What IWS window do you mean exactly? You can try to set the option broadcast.preview-timeout to value 0

[Zolly]

Hi Kubig,

unfortunately this option haven't got any influence of appearing of this window.
I have found these rows in WDE log regarding this Alert.Message window:

MessageId      :MessageId00001
Alert.Severity  :Warning
Alert.Id            :Windows.ErrorChannel.NotLogin
Alert.Message  :Anmeldung am voice-Kanal nicht möglich. Überprüfen oder präzisieren Sie Ihre Kanalinformationen.

Hope it helps.
Kind regards,
Zoltan