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Author Topic: Pulse collector issue.  (Read 9862 times)

Offline Rajnish@49

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Pulse collector issue.
« on: February 05, 2016, 10:05:16 PM »
Hello Everyone,

I have GAX application up and running but when i am installing pulse collector. I am able to start pulse collector application but there is a error in logs "pulse application id could not be discovered for cfgserver application (492)" Resulting pulse is not working. Request to suggest some solution.

Appreciate your help!!

Thanks in Advance!!
Rajnish
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Offline cavagnaro

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Re: Pulse collector issue.
« Reply #1 on: February 06, 2016, 04:30:47 PM »
You need newer version of CfgServer so the DB is ready for such app.
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Offline Rajnish@49

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Re: Pulse collector issue.
« Reply #2 on: February 10, 2016, 11:28:55 AM »
Thanks for your help!!

It started just by adding section http_port=9090 under <GAX root directory>\conf\gax.properties.

But now when i am trying to monitor statics through Pulse. It loads the widgets and end up with error Alert message is "Statistic request failed" I have added stat server(8.5)  collector_DAP  into connection of pulse collector. I do not see any error in GAX logs other than "HOST_STATUS_UNAVAILABLE".

Thanks,
Rajnish
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Offline Kubig

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Re: Pulse collector issue.
« Reply #3 on: February 10, 2016, 12:15:12 PM »
Do you see any statistical data within Pulse database or on datasourcer level?
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Offline Rajnish@49

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Re: Pulse collector issue.
« Reply #4 on: February 10, 2016, 02:42:44 PM »
Yes I do  see some entry in the pulse data base.

I ran few query select count(*)from WBRT_WIDGET; and select count(*)from WBRT_LAYOUT; It returned 4 rows. Is this what you were looking for.

Thanks,
Rajnish
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Offline cavagnaro

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Re: Pulse collector issue.
« Reply #5 on: February 10, 2016, 04:10:07 PM »
Post full logs, I bet again has something to do with the context level and you expecting a wizard coming in to solve with 1 click
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Offline Rajnish@49

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Re: Pulse collector issue.
« Reply #6 on: February 10, 2016, 06:26:34 PM »
Collector Logs


Pulse Collector (64-bit) Version: 8.5.103.03 (release-390.000) Compiled: Dec 15 2015 07:29:03
Copyright (C) Genesys Telecommunications Laboratories Inc., 2011-2015. All rights reserved.
Based on the Data Sourcer technology.

CommonLib      8.5.100.07 C2
DbLib          8.1.300.00
ConfServLib    8.5.100.02
LCALib          8.5.100.01
GMessageLib    8.5.100.01
LogLib          8.5.100.02
GThreadLib      8.5.100.00
GServiceLib    8.5.100.01 MT
MngmLib        8.5.000.03
NSOLib          8.5.000.02 __try/except
StatLib        8.5.101.00
StatScriptLib  8.1.200.05
SupportLib      8.5.100.00
protobuf        2.6.1
ChromeV8        3.19.18.24
liblz4          1.5.0
pthreads-win32  2.9.1.0
wbrt2.proto    2015.10.15.00

Application name: Pulse_Collector_8.5.103_New
Application type: DataSourcer (38)
Command line:    D:\GCTI\PulseCollector8.5.103_New\collector.exe -host 10.9.111.80 -port 2020 -app Pulse_Collector_8.5.103_New -service EZPulseCol64
Host name:        frdwgysapp03d
DST:              TZ = 1, timeb = 0
Time zone:        18000, Eastern Standard Time, Eastern Daylight Time
UTC time:        2016-02-06T08:54:14.039
Local time:      2016-02-06T03:54:14.039
Start time (UTC): 2016-02-06T08:54:13
Running time:    0:00:00:01
Host info:        Windows 6.1.7601, 2, Service Pack 1, 1.0, 0112, 3
File:            (1) D:\GCTILogs\PulseCollector\Collector.20160206_035414_040.log

03:54:14.039 Trc 04112 The Log Output of type 'D:\GCTILogs\PulseCollector\Collector' has been created and opened
03:54:14.039 Trc 04110 Option 'level-reassign-disable' has been set to the value 'no'
03:54:14.024 Trc 04110 Option 'no-memory-mapping' has been set to the value 'no'
03:54:14.024 Trc 04110 Option 'verbose' has been set to the value 'all'
03:54:14.024 Trc 04110 Option 'buffering' has been set to the value 'no'
03:54:14.024 Trc 04110 Option 'expire' has been set to the value '10 file'
03:54:14.024 Trc 04110 Option 'segment' has been set to the value '10 MB'
03:54:14.024 Trc 04110 Option 'spool' has been set to the value ''
03:54:14.024 Trc 04110 Option 'snapshot' has been set to the value ''
03:54:14.024 Trc 04110 Option 'recovery-timeout' has been set to the value '30'
03:54:14.024 Trc 04110 Option 'keep-startup-file' has been set to the value 'no'
03:54:14.024 Trc 04110 Option 'MessageFile' has been set to the value 'collector.lms'
03:54:14.024 Trc 04110 Option 'time-format' has been set to the value 'time'
03:54:14.024 Trc 04110 Option 'time-convert' has been set to the value 'local'
03:54:14.024 Trc 04110 Option 'message-format' has been set to the value 'short'
03:54:14.024 Trc 04110 Option 'memory-storage-size' has been set to the value '2 Mb'
03:54:14.024 Trc 04110 Option 'compatible-output-priority' has been set to the value 'no'
03:54:14.024 Trc 04110 Option 'print-attributes' has been set to the value 'no'
03:54:14.024 Trc 04110 Option 'check-point' has been set to the value '1'
03:54:14.024 Trc 04110 Option 'memory' has been set to the value ''
03:54:14.039 Std 04106 Log Messages file 'collector.lms' successfully loaded
03:54:14.039 Trc 04112 The Log Output of type 'D:\GCTILogs\PulseCollector\Collector' has been created and opened
03:54:14.039 Trc 04110 Option 'level-reassign-disable' has been set to the value 'no'
03:54:14.039 Trc 04100 Logging service started
03:54:14.039 Trc 04110 Option 'recovery-timeout' has been set to the value '30'
03:54:14.039 Trc 04110 Option 'MessageFile' has been set to the value 'collector.lms'
2016-02-06 03:54:14.039 (4592) LCALayer: Register LCA client
Open LCALayer on port=4999
LCA Library version 8.5.100.01
2016-02-06 03:54:14.039 (4592) IPv6 is not enabled.
2016-02-06 03:54:14.039 (4592) Configuration Server data encoding: '<SystemDefault>', code page 1252
2016-02-06 03:54:14.039 (4592) Reading configuration options for 'Pulse_Collector_8.5.103_New'...
2016-02-06 03:54:14.039 (4592) Options Section 'log'
03:54:14.039 Trc 06084 Configuration option set: 'log':'verbose' = 'all'
03:54:14.039 Trc 06084 Configuration option set: 'log':'buffering' = 'false'
03:54:14.039 Trc 06084 Configuration option set: 'log':'all' = 'D:\GCTILogs\PulseCollector\Collector'
03:54:14.039 Trc 06084 Configuration option set: 'log':'segment' = '10 MB'
2016-02-06 03:54:14.039 (4592) Section 'transport-file' was cached for later use.
2016-02-06 03:54:14.039 (4592) Options Section 'parallel-processing'
03:54:14.039 Trc 06084 Configuration option set: 'parallel-processing':'use-multiple-stat-data-processing-threads' = 'true'
03:54:14.039 Trc 06084 Configuration option set: 'parallel-processing':'stat-data-processing-thread-pool-size' = '4'
03:54:14.039 Trc 06084 Configuration option set: 'parallel-processing':'snapshot-builder-worker-thread-count' = '2'
2016-02-06 03:54:14.039 (4592) Options Section 'output'
03:54:14.039 Trc 06084 Configuration option set: 'output':'snapshot-log-level' = 'Info'
03:54:14.039 Trc 06084 Configuration option set: 'output':'collector-snapshot-log-level' = 'Warning'
2016-02-06 03:54:14.039 (4592) Options Section 'limits'
03:54:14.039 Trc 06084 Configuration option set: 'limits':'max-statistics-per-layout' = '100'
03:54:14.039 Trc 06084 Configuration option set: 'limits':'max-formulas-per-layout' = '50'
03:54:14.039 Trc 06084 Configuration option set: 'limits':'max-objects-per-layout' = '100'
03:54:14.039 Trc 06084 Configuration option set: 'limits':'max-metagroups-per-layout' = '50'
2016-02-06 03:54:14.039 (4592) Options Section 'heartbeat'
03:54:14.039 Trc 06084 Configuration option set: 'heartbeat':'heartbeat-folder' = './output/heartbeat'
2016-02-06 03:54:14.039 (4592) Collector: Loading connected tenants...
************************************
LCALayer: REventRegistered on LCA...
************************************
2016-02-06 03:54:14.055 (4592) Collector: Found connected tenant 'Resources' (101)
2016-02-06 03:54:14.055 (4592) Collector: Found connected tenant 'Environment' (1), single-tenant mode.
2016-02-06 03:54:14.055 (4592) Collector: Loaded 2 tenants.
2016-02-06 03:54:14.055 (4592) Loading connected servers...
2016-02-06 03:54:14.055 (4592) Server PulseCollector8.5.103_DAP DBID(485) protocol 'addp' timeout local/remote 0/0 mode 0
2016-02-06 03:54:14.055 (4592) Server Stat_Server_850 DBID(463) protocol 'addp' timeout local/remote 0/0 mode 0
2016-02-06 03:54:14.055 (4592) Server confserv DBID(99) protocol 'addp' timeout local/remote 90/90 mode 4
2016-02-06 03:54:14.055 (4592) Activating StatCluster...
2016-02-06 03:54:14.055 (4592) StatCluster activated.
2016-02-06 03:54:14.055 (4592) Collector: Loaded 3 servers.
2016-02-06 03:54:14.055 (4536) Entered thread 'StatCluster' id 4536
2016-02-06 03:54:14.055 (4536) Started thread 'StatCluster' id 4536
2016-02-06 03:54:14.055 (4592) Checking StatCluster configuration...
2016-02-06 03:54:14.055 (4592) Parsing StatCluster configuration data...
2016-02-06 03:54:14.055 (4592) StatServer: Activating 'StatReconnectThread-0'...
2016-02-06 03:54:14.055 (4592) StatServer: 'StatReconnectThread-0' activated.
2016-02-06 03:54:14.055 (4592) StatCluster connection Stat_Server_850 DBID(463) protocol addp timeout local/remote 0/0 mode 0
2016-02-06 03:54:14.055 (3748) Entered thread 'StatReconnectThread-0' id 3748
2016-02-06 03:54:14.055 (4592) StatServer-:3470[-1] StatServer configuration loaded.
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Processing StatServer configuration...
2016-02-06 03:54:14.055 (3748) Started thread 'StatReconnectThread-0' id 3748
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Connected Tenants:
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added Tenant 'Resources' (DBID 101)
2016-02-06 03:54:14.055 (3748) StatReconnectThread(StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1]): thread started.
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Processing StatServer options...
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AbandCallsPercentage' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverAbandCallTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverConsultDNStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverConsultPlaceStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverConsultStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverDistribCallTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverHandleDNStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverHandlePlaceStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverHandleStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverInboundDNStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverInboundPlaceStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverInboundStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverOutboundDNStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverOutboundPlaceStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverOutboundStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrMaxCallWaitingTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberACWStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberConsultStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberDialingStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberHoldStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberInboundStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberInternalStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberNotReadyStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberOutboundStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberRingingStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberWaitStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberWaitingCalls' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrentAgentState' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrentDNState' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrentGroupState' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrentPlaceState' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'DistribCallsPercentage' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'ServiceFactor' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalAfterCallWorkDNStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalAfterCallWorkPlaceStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalAfterCallWorkStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalLoginTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNotReadyDNStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNotReadyPlaceStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNotReadyStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNumberCallsAband' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNumberCallsDistrib' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNumberConsultCalls' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNumberInboundCalls' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNumberInternalCalls' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNumberOutboundCalls' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalTalkDNStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalTalkPlaceStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalTalkStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'WFMAverTimeBeforeAnswering' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'WFMServiceFactor1' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'WFMTotalHandleTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'WFMTotalNumberCallsAband' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'WFMTotalNumberCallsDistrib' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'WFMTotalNumberCallsEntered' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'WFMTotalNumberCallsHandled' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] StatServer options processed.
2016-02-06 03:54:14.070 (4592) StatCluster configuration processed.
2016-02-06 03:54:14.070 (4592) StatCluster: Opening connections...
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1]: Activating StatServer (UniqueID=0)...
2016-02-06 03:54:14.070 (2172) Entered thread 'StatMsgThread-0' id 2172
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1]: StatServer (UniqueID=0) activated.
2016-02-06 03:54:14.070 (4592) Warning: There is no backup StatServer, therefore option 'statistic-request-handling':'data-source-choice-strategy' will be defaulted to the value 'PrimaryInCME'.
2016-02-06 03:54:14.070 (2172) Started thread 'StatMsgThread-0' id 2172
2016-02-06 03:54:14.070 (4592) Collector: Connected to CfgServer, waiting when it is ready...
2016-02-06 03:54:14.070 (4592) Updating CfgServer information...
2016-02-06 03:54:14.070 (3748) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Establishing connection...
2016-02-06 03:54:14.070 (4592) Collector: CfgServer ready.
2016-02-06 03:54:14.070 (4592) Collector: Opening database connection...
2016-02-06 03:54:14.070 (2172) StatMsgThread(StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1]): thread started.
2016-02-06 03:54:14.070 (4592) Preparing to connect to DBServer (-1)[-1] host FRDWGYSAPP03D.dev.invitrogen.net:4040
2016-02-06 03:54:14.070 (4592) Connecting to DBServer (-1)[-1] host FRDWGYSAPP03D.dev.invitrogen.net:4040
addp-trace off
(addp_xconfig) local OFF, remote OFF, trace off
addp-trace off
(addp_xconfig) local OFF, remote OFF, trace off
2016-02-06 03:54:14.070 (3748) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Setting connection state '1'...
2016-02-06 03:54:14.070 (3748) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Created connection 1
2016-02-06 03:54:14.070 (4468) Entered thread 'StatServer' id 4468
2016-02-06 03:54:14.070 (4468) Started thread 'StatServer' id 4468
2016-02-06 03:54:14.070 (4468) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Waiting for new requests.
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Registered, StatServer version is '8.5.000.33'
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Setting connection state '2'...
03:54:14.086 Std 04503 Connected to StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] 'Stat_Server_850' at host 'FRDWGYSAPP03D.dev.invitrogen.net', port 3470
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Current timeout for receiving server profiles is 600 seconds
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requesting profile type [0]...
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requested profile type [0], RequestID=1
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requesting profile type [1]...
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requested profile type [1], RequestID=2
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requesting profile type [3]...
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requested profile type [3], RequestID=3
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requesting profile type [2]...
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requested profile type [2], RequestID=4
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Processing server profile...
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile type is [0] StatTypes
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:age of oldest email' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'ServiceFactor' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrentPlaceState' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverOutboundStatusTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Current Waiting Processing' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNumberCallsAband' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNumberInboundCalls' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Total Abandoned' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total terminated' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMG Total Entered' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Maximum Interactions' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMG Current Waiting Processing' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalTalkDNStatusTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNotReadyStatusTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrentDNState' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberChainsRetrieved' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberNotReadyStatuses' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'WFMAverTimeBeforeAnswering' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverInboundStatusTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total responses' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverConsultStatusTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrentGroupState' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberOutboundStatuses' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total redirected' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:current unsubmitted' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentAverageWaitingTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberCampaignClbk' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberChainsFinalized' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:cs total distributed chat' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Total Stopped Processing' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:min number in processing' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total internal' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNumberOutboundCalls' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverInboundPlaceStatusTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Current Handled' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total entered' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Total Transfers' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberRingingStatuses' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalAfterCallWorkStatusTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMG Current In Processing' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Total Waiting Time' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberChainsReady' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNotReadyPlaceStatusTime' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-total processed' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Total Moved' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalAfterCallWorkPlaceStatusTime' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-current in processing' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:cs total distributed webform' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMG Total Transfers' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-total processing time' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:emailin responsetime' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-total routed to resource' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMG Minimum Interactions' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberConsultStatuses' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-total stopped' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:cs total distribution time webform' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Current in Processing' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Total Distributed' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Current in Queue' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberCustom01' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AbandCallsPercentage' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'WFMServiceFactor1' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrentAgentState' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberCustom02' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'WFMTotalNumberCallsAband' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNumberConsultCalls' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberCustom03' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Total Inbound Handled' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:max number in processing' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberCustom04' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentCampaignGroupDBID' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentAgentAssignment' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberPersonalClbk' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberCustom05' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverAbandCallTime' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverHandleDNStatusTime' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberEngPortsUsed' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total autoresponded' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Minimum Interactions' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Total Answer Time' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-total routed to queue' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Current in Processing' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentFeedbackAccuracy' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberInternalStatuses' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberAgentsAssigned' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberWaitingCalls' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GEHR Current Waiting Processing' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Total Answered' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentOverdialRate' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberInboundStatuses' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Average Waiting Time' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-total entered' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Total Handle Time' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Total Stopped' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverInboundDNStatusTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMG Maximum Interactions' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:cs queue length chat' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total forwarded' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverHandleStatusTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Total Moved' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Current in Queue' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Total Entered' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberWaitStatuses' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverOutboundPlaceStatusTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Total Entered' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total outbound' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:cs total distribution time chat' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalTalkPlaceStatusTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberHoldStatuses' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GEHR Total Transfers' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNumberInternalCalls' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'WFMTotalHandleTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberDialingStatuses' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentHitRatio' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberDialPortsUsed' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalAfterCallWorkDNStatusTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Total Abandoned' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Minimum Interactions' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalTalkStatusTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverOutboundDNStatusTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalLoginTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberACWStatuses' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:cs queue length webform' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverConsultPlaceStatusTime' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'WFMTotalNumberCallsHandled' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentTrustFactor' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'WFMTotalNumberCallsDistrib' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNotReadyDNStatusTime' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Maximum Interactions' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentBusyFactor' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrMaxCallWaitingTime' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Current Waiting' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:emailin autoresponsetime' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Total Entered' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverDistribCallTime' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverHandlePlaceStatusTime' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-total revoked' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total responded' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverConsultDNStatusTime' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GEHR Current In Processing' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'WFMTotalNumberCallsEntered' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNumberCallsDistrib' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'DistribCallsPercentage' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Current Waiting Processing' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile processed.
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Processing server profile...
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile type is [1] TimeProfiles
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeProfile 'SlidingHour,Sliding' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeProfile 'SlidingDay,Sliding' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeProfile 'OneMinute,Growing' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeProfile 'OneHour,Growing' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeProfile 'WFMProfile,Growing' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeProfile 'Default, Growing' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile processed.
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Processing server profile...
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile type is [3] TimeRanges
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeRange 'Range0-10' from StatServer
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeRange 'Range0-120' from StatServer
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeRange 'Range0-5' from StatServer
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeRange 'Default' from StatServer
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile processed.
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Processing server profile...
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile type is [2] Filters
03:54:14.180 Std 20033 All server profiles received from the StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] 'Stat_Server_850' at host 'FRDWGYSAPP03D.dev.invitrogen.net', port 3470
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Setting connection state '3'...
2016-02-06 03:54:14.180 (2172) Collector: New Message (13,1,1) 'MsgTypeStatClusterChanged' [0]
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile processed.
2016-02-06 03:54:14.180 (4468) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Waiting for new requests.
03:54:15.724 Std 04503 Connected to DAP PulseCollector8.5.103_DAP [1052] at DBServer 'WFM_DBServer_85' at host 'FRDWGYSAPP03D.dev.invitrogen.net', port 4040
2016-02-06 03:54:15.724 (5788) CollectorDBDataConnection: ODS connection established.
2016-02-06 03:54:15.724 (5788) Heartbeat: Health factor (4) was added.
2016-02-06 03:54:15.724 (5788) Collector: ODS connection established.
2016-02-06 03:54:15.724 (4592) Checking ODS tables...
2016-02-06 03:54:15.740 (4592) Number of DB tables is 8
2016-02-06 03:54:15.740 (4592) Found table WBRT_APPLICATION
2016-02-06 03:54:15.755 (4592) Found table WBRT_APPLICATION_BUCKET
2016-02-06 03:54:15.755 (4592) Found table WBRT_LAYOUT
2016-02-06 03:54:15.755 (4592) Found table WBRT_SCHEMA_INFO
2016-02-06 03:54:15.755 (4592) Found table WBRT_TAB
2016-02-06 03:54:15.755 (4592) Found table WBRT_TEMPLATE
2016-02-06 03:54:15.755 (4592) Found table WBRT_USER
2016-02-06 03:54:15.755 (4592) Found table WBRT_WIDGET
2016-02-06 03:54:15.755 (4592) Checking table WBRT_APPLICATION - ok.
2016-02-06 03:54:15.755 (4592) Checking table WBRT_APPLICATION_BUCKET - ok.
2016-02-06 03:54:15.755 (4592) Checking table WBRT_LAYOUT - ok.
2016-02-06 03:54:15.755 (4592) Populating object types...
2016-02-06 03:54:15.755 (4592) LCALayer: Application set run mode [1] 'Backup server mode'
2016-02-06 03:54:15.755 (4592) SnapshotWriter: Activating SnapshotWriter...
2016-02-06 03:54:15.755 (4592) SnapshotTransport factory: Attempting to create transport instance of type 'file'...
2016-02-06 03:54:15.755 (4592) SnapshotTransport factory: Activating transport 'FileSnapshotTransport'...
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Activating transport...
2016-02-06 03:54:15.755 (5788) LCALayer: LCA set run mode [0] 'Primary server mode'
2016-02-06 03:54:15.755 (5788) Collector: New Message (10,2,1) 'MsgTypeLCAMode' [1]
2016-02-06 03:54:15.755 (4592) Options Section 'transport-file'
03:54:15.755 Trc 06084 Configuration option set: 'transport-file':'output-folder' = './output'
03:54:15.755 Trc 06084 Configuration option set: 'transport-file':'worker-thread-count' = '2'
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Creating worker FSTW-0...
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Activating worker thread FSTW-0...
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Worker thread FSTW-0 activated.
2016-02-06 03:54:15.755 (5928) Entered thread 'FSTW-0' id 5928
2016-02-06 03:54:15.755 (5928) Started thread 'FSTW-0' id 5928
2016-02-06 03:54:15.755 (5928) FileSnapshotTransport: Main function for worker thread FSTW-0 started.
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Creating worker FSTW-1...
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Activating worker thread FSTW-1...
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Worker thread FSTW-1 activated.
2016-02-06 03:54:15.755 (5276) Entered thread 'FSTW-1' id 5276
2016-02-06 03:54:15.755 (5276) Started thread 'FSTW-1' id 5276
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Transport activated.
2016-02-06 03:54:15.771 (3584) Entered thread 'FileSnapshotTransport' id 3584
2016-02-06 03:54:15.771 (4592) SnapshotTransport factory: Transport activated.
2016-02-06 03:54:15.771 (3584) Started thread 'FileSnapshotTransport' id 3584
2016-02-06 03:54:15.771 (4592) SnapshotWriter: SnapshotWriter activated.
2016-02-06 03:54:15.771 (3584) FileSnapshotTransport: Operational thread activated.
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: Activating SnapshotBuilder...
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: Activating worker thread #0...
2016-02-06 03:54:15.771 (5276) FileSnapshotTransport: Main function for worker thread FSTW-1 started.
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: Activating worker thread SBW-0...
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: Worker thread SBW-0 activated.
2016-02-06 03:54:15.771 (5844) Entered thread 'SBW-0' id 5844
2016-02-06 03:54:15.771 (5844) Started thread 'SBW-0' id 5844
2016-02-06 03:54:15.771 (5844) SnapshotBuilder: Worker thread SBW-0 activated.
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: Activating worker thread #1...
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: Activating worker thread SBW-1...
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: Worker thread SBW-1 activated.
2016-02-06 03:54:15.771 (5288) Entered thread 'SBW-1' id 5288
2016-02-06 03:54:15.771 (5288) Started thread 'SBW-1' id 5288
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: SnapshotBuilder activated.
2016-02-06 03:54:15.771 (5288) SnapshotBuilder: Worker thread SBW-1 activated.
2016-02-06 03:54:15.771 (4592) Heartbeat: Activating Heartbeat...
2016-02-06 03:54:15.771 (5868) Entered thread 'DBPoller' id 5868
2016-02-06 03:54:15.771 (6064) Entered thread 'Heartbeat' id 6064
2016-02-06 03:54:15.771 (6064) Started thread 'Heartbeat' id 6064
2016-02-06 03:54:15.771 (6064) Heartbeat: Heartbeat activated.
2016-02-06 03:54:15.771 (5868) Started thread 'DBPoller' id 5868
2016-02-06 03:54:15.771 (5868) DBPoller: Connecting to ODS...
2016-02-06 03:54:15.771 (5868) Preparing to connect to DBServer (-1)[-1] host FRDWGYSAPP03D.dev.invitrogen.net:4040
2016-02-06 03:54:15.786 (5868) Connecting to DBServer (-1)[-1] host FRDWGYSAPP03D.dev.invitrogen.net:4040
addp-trace off
(addp_xconfig) local OFF, remote OFF, trace off
2016-02-06 03:54:15.786 (4592) Heartbeat: Heartbeat activated.
2016-02-06 03:54:15.786 (6064) Heartbeat: Updated.
2016-02-06 03:54:15.786 (4592) Collector: Rechecking connected tenants...
2016-02-06 03:54:15.786 (4592) Collector: Tenant recheck complete.
2016-02-06 03:54:15.786 (4592) Initialization complete.
2016-02-06 03:54:15.786 (4592) Collector: Started processing messages.
2016-02-06 03:54:15.786 (4592) Collector: Processing Message (13,1,1) 'MsgTypeStatClusterChanged'...
2016-02-06 03:54:15.786 (4592) Heartbeat: Health factor (1) was added.
2016-02-06 03:54:15.786 (4592) Collector: Processed Message (13,1,1) 'MsgTypeStatClusterChanged'.
2016-02-06 03:54:15.786 (4592) Collector: Processing Message (10,2,1) 'MsgTypeLCAMode'...
2016-02-06 03:54:15.786 (4592) Collector: LCA changed run mode to PRIMARY
2016-02-06 03:54:15.786 (4592) LCALayer: Application set run mode [0] 'Primary server mode'
2016-02-06 03:54:15.786 (4592) Collector: Processed Message (10,2,1) 'MsgTypeLCAMode'.
2016-02-06 03:54:15.786 (6064) Heartbeat: Updated.
03:54:15.864 Std 04503 Connected to DAP PulseCollector8.5.103_DAP [1384] at DBServer 'WFM_DBServer_85' at host 'FRDWGYSAPP03D.dev.invitrogen.net', port 4040
2016-02-06 03:54:15.864 (5788) DBPollerDataConnection: ODS connection established.
2016-02-06 03:54:15.864 (5788) Heartbeat: Health factor (8) was added.
2016-02-06 03:54:15.864 (5868) DBPoller: Connected to ODS.
2016-02-06 03:54:15.864 (5868) DBPoller: Checking for activate layouts...
2016-02-06 03:54:15.864 (5868) DBPoller: Discovering Pulse Application ID...
2016-02-06 03:54:15.864 (6064) Heartbeat: Updated.
2016-02-06 03:54:15.864 (5868) DBPoller: Error: Pulse Application ID could not be discovered for CfgServer application DBID(492). Database will not be polled.
03:54:15.864 Std 31000 Could not discover Pulse Application ID for CME Application 492.
2016-02-06 03:54:15.864 (5868) DBPoller: Discovering Pulse Application ID...
2016-02-06 03:54:15.880 (5868) DBPoller: Error: Pulse Application ID could not be discovered for CfgServer application DBID(492). Database will not be polled.
2016-02-06 03:54:45.895 (5868) DBPoller: Discovering Pulse Application ID...
2016-02-06 03:54:45.895 (5868) DBPoller: Error: Pulse Application ID could not be discovered for CfgServer application DBID(492). Database will not be polled.
2016-02-06 03:55:15.895 (5868) DBPoller: Discovering Pulse Application ID...
2016-02-06 03:55:15.897 (5868) DBPoller: Error: Pulse Application ID could not be discovered for CfgServer application DBID(492). Database will not be polled.
-AP[1]-<-700 @03:55:44.0720
-Ap[1]->-700 @03:55:44.0720
2016-02-06 03:55:45.906 (5868) DBPoller: Discovering Pulse Application ID...
2016-02-06 03:55:45.906 (5868) DBPoller: Error: Pulse Application ID could not be discovered for CfgServer application DBID(492). Database will not be polled.
2016-02-06 03:56:15.870 (6064) Heartbeat: Updated.
2016-02-06 03:56:15.917 (5868) DBPoller: Discovering Pulse Application ID...
2016-02-06 03:56:15.917 (5868) DBPoller: Error: Pulse Application ID could not be discovered for CfgServer application DBID(492). Database will not be polled.
2016-02-06 03:56:45.919 (5868) DBPoller: Discovering Pulse Application ID...
2016-02-06 03:56:45.919 (5868) DBPoller: Error: Pulse Application ID could not be discovered for CfgServer application DBID(492). Database will not be polled.
-AP[1]->-700 @03:57:14.0780
-Ap[1]-<-700 @03:57:14.0780
2016-02-06 03:57:15.934 (5868) DBPoller: Discovering Pulse Application ID...
2016-02-06 03:57:15.934 (5868) DBPoller: Error: Pulse Application ID could not be discovered for CfgServer application DBID(492). Database will not be polled.
2016-02-06 03:57:18.633 (2880) Sending signal to the finalization thread...
2016-02-06 03:57:18.633 (5812) Finalization: Received signal 2.
2016-02-06 03:57:18.633 (5812) Finalization: Going to shutdown the application.
2016-02-06 03:57:18.633 (5812) Shutdown started.
2016-02-06 03:57:18.633 (5812) Collector: New Message (25,3,0) 'MsgTypeShutdownMessageLoop' [0]
2016-02-06 03:57:18.633 (5812) Waiting for thread 'Collector' id 4592
2016-02-06 03:57:18.633 (4592) Collector: Processing Message (25,3,0) 'MsgTypeShutdownMessageLoop'...
2016-02-06 03:57:18.633 (4592) Collector: Processed Message (25,3,0) 'MsgTypeShutdownMessageLoop'.
2016-02-06 03:57:18.633 (4592) Finished thread 'Collector' id 4592
2016-02-06 03:57:18.633 (5812) Deactivating StatCluster...
2016-02-06 03:57:18.633 (5812) Waiting for thread 'StatCluster' id 4536
2016-02-06 03:57:18.633 (4536) Finished thread 'StatCluster' id 4536
2016-02-06 03:57:18.633 (5812) StatCluster: Closing connections...
2016-02-06 03:57:18.633 (5812) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Setting connection state '0'...
2016-02-06 03:57:18.633 (5812) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Removing references to connection [1]...
2016-02-06 03:57:18.633 (5812) Collector: New Message (13,4,1) 'MsgTypeStatClusterChanged' [0]
2016-02-06 03:57:18.633 (5812) Collector: Message Message (13,4,1) 'MsgTypeStatClusterChanged' will not be processed because shutdown is in progress.
2016-02-06 03:57:18.633 (5812) StatServer: Deactivating 'StatMsgThread-0'...
2016-02-06 03:57:18.633 (5812) Waiting for thread 'StatMsgThread-0' id 2172
2016-02-06 03:57:18.633 (2172) Finished thread 'StatMsgThread-0' id 2172
2016-02-06 03:57:18.633 (5812) StatServer: 'StatMsgThread-0' deactivated.
2016-02-06 03:57:18.633 (5812) StatServer: Deactivating 'StatReconnectThread-0'...
2016-02-06 03:57:18.633 (5812) Waiting for thread 'StatReconnectThread-0' id 3748
2016-02-06 03:57:18.633 (3748) Finished thread 'StatReconnectThread-0' id 3748
2016-02-06 03:57:18.633 (5812) StatServer: 'StatReconnectThread-0' deactivated.
2016-02-06 03:57:18.633 (5812) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1]: Deactivating StatServer (UniqueID=0)...
2016-02-06 03:57:18.633 (5812) Waiting for thread 'StatServer' id 4468
2016-02-06 03:57:18.633 (4468) Finished thread 'StatServer' id 4468
2016-02-06 03:57:18.633 (5812) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1]: StatServer (UniqueID=0) deactivated.
2016-02-06 03:57:18.633 (5812) StatCluster deactivated.
2016-02-06 03:57:18.633 (5812) Heartbeat: Deactivating Heartbeat...
2016-02-06 03:57:18.633 (5812) Waiting for thread 'Heartbeat' id 6064
2016-02-06 03:57:18.633 (6064) Heartbeat: Updated.
2016-02-06 03:57:18.633 (6064) Finished thread 'Heartbeat' id 6064
2016-02-06 03:57:18.633 (5812) Heartbeat: Heartbeat deactivated.
2016-02-06 03:57:18.649 (5812) Waiting for thread 'DBPoller' id 5868
2016-02-06 03:57:18.649 (5868) Finished thread 'DBPoller' id 5868
2016-02-06 03:57:18.649 (5812) SnapshotBuilder: Deactivating SnapshotBuilder...
2016-02-06 03:57:18.649 (5812) SnapshotBuilder: Deactivating worker thread 'SBW-0'...
2016-02-06 03:57:18.649 (5812) Waiting for thread 'SBW-0' id 5844
2016-02-06 03:57:18.649 (5844) Finished thread 'SBW-0' id 5844
2016-02-06 03:57:18.649 (5812) SnapshotBuilder: Worker thread 'SBW-0' deactivated.
2016-02-06 03:57:18.649 (5812) SnapshotBuilder: Deactivating worker thread 'SBW-1'...
2016-02-06 03:57:18.649 (5812) Waiting for thread 'SBW-1' id 5288
2016-02-06 03:57:18.649 (5288) Finished thread 'SBW-1' id 5288
2016-02-06 03:57:18.649 (5812) SnapshotBuilder: Worker thread 'SBW-1' deactivated.
2016-02-06 03:57:18.649 (5812) SnapshotBuilder: SnapshotBuilder deactivated.
2016-02-06 03:57:18.649 (5812) SnapshotWriter: Deactivating SnapshotWriter...
2016-02-06 03:57:18.649 (5812) FileSnapshotTransport: Deactivating transport...
2016-02-06 03:57:18.649 (5812) Waiting for thread 'FileSnapshotTransport' id 3584
2016-02-06 03:57:18.649 (5812) FileSnapshotTrans
Logged

Offline Rajnish@49

  • Jr. Member
  • **
  • Posts: 58
  • Karma: -1
Re: Pulse collector issue.
« Reply #7 on: February 10, 2016, 06:36:19 PM »
Collector Logs:-

Pulse Collector (64-bit) Version: 8.5.103.03 (release-390.000) Compiled: Dec 15 2015 07:29:03
Copyright (C) Genesys Telecommunications Laboratories Inc., 2011-2015. All rights reserved.
Based on the Data Sourcer technology.

CommonLib      8.5.100.07 C2
DbLib          8.1.300.00
ConfServLib    8.5.100.02
LCALib          8.5.100.01
GMessageLib    8.5.100.01
LogLib          8.5.100.02
GThreadLib      8.5.100.00
GServiceLib    8.5.100.01 MT
MngmLib        8.5.000.03
NSOLib          8.5.000.02 __try/except
StatLib        8.5.101.00
StatScriptLib  8.1.200.05
SupportLib      8.5.100.00
protobuf        2.6.1
ChromeV8        3.19.18.24
liblz4          1.5.0
pthreads-win32  2.9.1.0
wbrt2.proto    2015.10.15.00

Application name: Pulse_Collector_8.5.103_New
Application type: DataSourcer (38)
Command line:    D:\GCTI\PulseCollector8.5.103_New\collector.exe -host 10.9.111.80 -port 2020 -app Pulse_Collector_8.5.103_New -service EZPulseCol64
Host name:        frdwgysapp03d
DST:              TZ = 1, timeb = 0
Time zone:        18000, Eastern Standard Time, Eastern Daylight Time
UTC time:        2016-02-06T08:54:14.039
Local time:      2016-02-06T03:54:14.039
Start time (UTC): 2016-02-06T08:54:13
Running time:    0:00:00:01
Host info:        Windows 6.1.7601, 2, Service Pack 1, 1.0, 0112, 3
File:            (1) D:\GCTILogs\PulseCollector\Collector.20160206_035414_040.log

03:54:14.039 Trc 04112 The Log Output of type 'D:\GCTILogs\PulseCollector\Collector' has been created and opened
03:54:14.039 Trc 04110 Option 'level-reassign-disable' has been set to the value 'no'
03:54:14.024 Trc 04110 Option 'no-memory-mapping' has been set to the value 'no'
03:54:14.024 Trc 04110 Option 'verbose' has been set to the value 'all'
03:54:14.024 Trc 04110 Option 'buffering' has been set to the value 'no'
03:54:14.024 Trc 04110 Option 'expire' has been set to the value '10 file'
03:54:14.024 Trc 04110 Option 'segment' has been set to the value '10 MB'
03:54:14.024 Trc 04110 Option 'spool' has been set to the value ''
03:54:14.024 Trc 04110 Option 'snapshot' has been set to the value ''
03:54:14.024 Trc 04110 Option 'recovery-timeout' has been set to the value '30'
03:54:14.024 Trc 04110 Option 'keep-startup-file' has been set to the value 'no'
03:54:14.024 Trc 04110 Option 'MessageFile' has been set to the value 'collector.lms'
03:54:14.024 Trc 04110 Option 'time-format' has been set to the value 'time'
03:54:14.024 Trc 04110 Option 'time-convert' has been set to the value 'local'
03:54:14.024 Trc 04110 Option 'message-format' has been set to the value 'short'
03:54:14.024 Trc 04110 Option 'memory-storage-size' has been set to the value '2 Mb'
03:54:14.024 Trc 04110 Option 'compatible-output-priority' has been set to the value 'no'
03:54:14.024 Trc 04110 Option 'print-attributes' has been set to the value 'no'
03:54:14.024 Trc 04110 Option 'check-point' has been set to the value '1'
03:54:14.024 Trc 04110 Option 'memory' has been set to the value ''
03:54:14.039 Std 04106 Log Messages file 'collector.lms' successfully loaded
03:54:14.039 Trc 04112 The Log Output of type 'D:\GCTILogs\PulseCollector\Collector' has been created and opened
03:54:14.039 Trc 04110 Option 'level-reassign-disable' has been set to the value 'no'
03:54:14.039 Trc 04100 Logging service started
03:54:14.039 Trc 04110 Option 'recovery-timeout' has been set to the value '30'
03:54:14.039 Trc 04110 Option 'MessageFile' has been set to the value 'collector.lms'
2016-02-06 03:54:14.039 (4592) LCALayer: Register LCA client
Open LCALayer on port=4999
LCA Library version 8.5.100.01
2016-02-06 03:54:14.039 (4592) IPv6 is not enabled.
2016-02-06 03:54:14.039 (4592) Configuration Server data encoding: '<SystemDefault>', code page 1252
2016-02-06 03:54:14.039 (4592) Reading configuration options for 'Pulse_Collector_8.5.103_New'...
2016-02-06 03:54:14.039 (4592) Options Section 'log'
03:54:14.039 Trc 06084 Configuration option set: 'log':'verbose' = 'all'
03:54:14.039 Trc 06084 Configuration option set: 'log':'buffering' = 'false'
03:54:14.039 Trc 06084 Configuration option set: 'log':'all' = 'D:\GCTILogs\PulseCollector\Collector'
03:54:14.039 Trc 06084 Configuration option set: 'log':'segment' = '10 MB'
2016-02-06 03:54:14.039 (4592) Section 'transport-file' was cached for later use.
2016-02-06 03:54:14.039 (4592) Options Section 'parallel-processing'
03:54:14.039 Trc 06084 Configuration option set: 'parallel-processing':'use-multiple-stat-data-processing-threads' = 'true'
03:54:14.039 Trc 06084 Configuration option set: 'parallel-processing':'stat-data-processing-thread-pool-size' = '4'
03:54:14.039 Trc 06084 Configuration option set: 'parallel-processing':'snapshot-builder-worker-thread-count' = '2'
2016-02-06 03:54:14.039 (4592) Options Section 'output'
03:54:14.039 Trc 06084 Configuration option set: 'output':'snapshot-log-level' = 'Info'
03:54:14.039 Trc 06084 Configuration option set: 'output':'collector-snapshot-log-level' = 'Warning'
2016-02-06 03:54:14.039 (4592) Options Section 'limits'
03:54:14.039 Trc 06084 Configuration option set: 'limits':'max-statistics-per-layout' = '100'
03:54:14.039 Trc 06084 Configuration option set: 'limits':'max-formulas-per-layout' = '50'
03:54:14.039 Trc 06084 Configuration option set: 'limits':'max-objects-per-layout' = '100'
03:54:14.039 Trc 06084 Configuration option set: 'limits':'max-metagroups-per-layout' = '50'
2016-02-06 03:54:14.039 (4592) Options Section 'heartbeat'
03:54:14.039 Trc 06084 Configuration option set: 'heartbeat':'heartbeat-folder' = './output/heartbeat'
2016-02-06 03:54:14.039 (4592) Collector: Loading connected tenants...
************************************
LCALayer: REventRegistered on LCA...
************************************
2016-02-06 03:54:14.055 (4592) Collector: Found connected tenant 'Resources' (101)
2016-02-06 03:54:14.055 (4592) Collector: Found connected tenant 'Environment' (1), single-tenant mode.
2016-02-06 03:54:14.055 (4592) Collector: Loaded 2 tenants.
2016-02-06 03:54:14.055 (4592) Loading connected servers...
2016-02-06 03:54:14.055 (4592) Server PulseCollector8.5.103_DAP DBID(485) protocol 'addp' timeout local/remote 0/0 mode 0
2016-02-06 03:54:14.055 (4592) Server Stat_Server_850 DBID(463) protocol 'addp' timeout local/remote 0/0 mode 0
2016-02-06 03:54:14.055 (4592) Server confserv DBID(99) protocol 'addp' timeout local/remote 90/90 mode 4
2016-02-06 03:54:14.055 (4592) Activating StatCluster...
2016-02-06 03:54:14.055 (4592) StatCluster activated.
2016-02-06 03:54:14.055 (4592) Collector: Loaded 3 servers.
2016-02-06 03:54:14.055 (4536) Entered thread 'StatCluster' id 4536
2016-02-06 03:54:14.055 (4536) Started thread 'StatCluster' id 4536
2016-02-06 03:54:14.055 (4592) Checking StatCluster configuration...
2016-02-06 03:54:14.055 (4592) Parsing StatCluster configuration data...
2016-02-06 03:54:14.055 (4592) StatServer: Activating 'StatReconnectThread-0'...
2016-02-06 03:54:14.055 (4592) StatServer: 'StatReconnectThread-0' activated.
2016-02-06 03:54:14.055 (4592) StatCluster connection Stat_Server_850 DBID(463) protocol addp timeout local/remote 0/0 mode 0
2016-02-06 03:54:14.055 (3748) Entered thread 'StatReconnectThread-0' id 3748
2016-02-06 03:54:14.055 (4592) StatServer-:3470[-1] StatServer configuration loaded.
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Processing StatServer configuration...
2016-02-06 03:54:14.055 (3748) Started thread 'StatReconnectThread-0' id 3748
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Connected Tenants:
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added Tenant 'Resources' (DBID 101)
2016-02-06 03:54:14.055 (3748) StatReconnectThread(StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1]): thread started.
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Processing StatServer options...
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AbandCallsPercentage' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverAbandCallTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverConsultDNStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverConsultPlaceStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverConsultStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverDistribCallTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverHandleDNStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverHandlePlaceStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverHandleStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverInboundDNStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverInboundPlaceStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverInboundStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverOutboundDNStatusTime' from ConfigServer
2016-02-06 03:54:14.055 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverOutboundPlaceStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'AverOutboundStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrMaxCallWaitingTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberACWStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberConsultStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberDialingStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberHoldStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberInboundStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberInternalStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberNotReadyStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberOutboundStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberRingingStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberWaitStatuses' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrNumberWaitingCalls' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrentAgentState' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrentDNState' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrentGroupState' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'CurrentPlaceState' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'DistribCallsPercentage' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'ServiceFactor' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalAfterCallWorkDNStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalAfterCallWorkPlaceStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalAfterCallWorkStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalLoginTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNotReadyDNStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNotReadyPlaceStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNotReadyStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNumberCallsAband' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNumberCallsDistrib' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNumberConsultCalls' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNumberInboundCalls' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNumberInternalCalls' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalNumberOutboundCalls' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalTalkDNStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalTalkPlaceStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'TotalTalkStatusTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'WFMAverTimeBeforeAnswering' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'WFMServiceFactor1' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'WFMTotalHandleTime' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'WFMTotalNumberCallsAband' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'WFMTotalNumberCallsDistrib' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'WFMTotalNumberCallsEntered' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Added StatType 'WFMTotalNumberCallsHandled' from ConfigServer
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] StatServer options processed.
2016-02-06 03:54:14.070 (4592) StatCluster configuration processed.
2016-02-06 03:54:14.070 (4592) StatCluster: Opening connections...
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1]: Activating StatServer (UniqueID=0)...
2016-02-06 03:54:14.070 (2172) Entered thread 'StatMsgThread-0' id 2172
2016-02-06 03:54:14.070 (4592) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1]: StatServer (UniqueID=0) activated.
2016-02-06 03:54:14.070 (4592) Warning: There is no backup StatServer, therefore option 'statistic-request-handling':'data-source-choice-strategy' will be defaulted to the value 'PrimaryInCME'.
2016-02-06 03:54:14.070 (2172) Started thread 'StatMsgThread-0' id 2172
2016-02-06 03:54:14.070 (4592) Collector: Connected to CfgServer, waiting when it is ready...
2016-02-06 03:54:14.070 (4592) Updating CfgServer information...
2016-02-06 03:54:14.070 (3748) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Establishing connection...
2016-02-06 03:54:14.070 (4592) Collector: CfgServer ready.
2016-02-06 03:54:14.070 (4592) Collector: Opening database connection...
2016-02-06 03:54:14.070 (2172) StatMsgThread(StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1]): thread started.
2016-02-06 03:54:14.070 (4592) Preparing to connect to DBServer (-1)[-1] host FRDWGYSAPP03D.dev.invitrogen.net:4040
2016-02-06 03:54:14.070 (4592) Connecting to DBServer (-1)[-1] host FRDWGYSAPP03D.dev.invitrogen.net:4040
addp-trace off
(addp_xconfig) local OFF, remote OFF, trace off
addp-trace off
Logged

Offline Rajnish@49

  • Jr. Member
  • **
  • Posts: 58
  • Karma: -1
Re: Pulse collector issue.
« Reply #8 on: February 10, 2016, 06:37:43 PM »
(addp_xconfig) local OFF, remote OFF, trace off
2016-02-06 03:54:14.070 (3748) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[-1] Setting connection state '1'...
2016-02-06 03:54:14.070 (3748) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Created connection 1
2016-02-06 03:54:14.070 (4468) Entered thread 'StatServer' id 4468
2016-02-06 03:54:14.070 (4468) Started thread 'StatServer' id 4468
2016-02-06 03:54:14.070 (4468) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Waiting for new requests.
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Registered, StatServer version is '8.5.000.33'
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Setting connection state '2'...
03:54:14.086 Std 04503 Connected to StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] 'Stat_Server_850' at host 'FRDWGYSAPP03D.dev.invitrogen.net', port 3470
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Current timeout for receiving server profiles is 600 seconds
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requesting profile type [0]...
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requested profile type [0], RequestID=1
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requesting profile type [1]...
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requested profile type [1], RequestID=2
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requesting profile type [3]...
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requested profile type [3], RequestID=3
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requesting profile type [2]...
2016-02-06 03:54:14.086 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Requested profile type [2], RequestID=4
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Processing server profile...
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile type is [0] StatTypes
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:age of oldest email' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'ServiceFactor' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrentPlaceState' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverOutboundStatusTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Current Waiting Processing' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNumberCallsAband' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNumberInboundCalls' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Total Abandoned' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total terminated' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMG Total Entered' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Maximum Interactions' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMG Current Waiting Processing' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalTalkDNStatusTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNotReadyStatusTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrentDNState' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberChainsRetrieved' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberNotReadyStatuses' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'WFMAverTimeBeforeAnswering' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverInboundStatusTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total responses' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverConsultStatusTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrentGroupState' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberOutboundStatuses' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total redirected' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:current unsubmitted' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentAverageWaitingTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberCampaignClbk' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberChainsFinalized' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:cs total distributed chat' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Total Stopped Processing' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:min number in processing' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total internal' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNumberOutboundCalls' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverInboundPlaceStatusTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Current Handled' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total entered' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Total Transfers' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberRingingStatuses' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalAfterCallWorkStatusTime' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMG Current In Processing' from StatServer
2016-02-06 03:54:14.117 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Total Waiting Time' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberChainsReady' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNotReadyPlaceStatusTime' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-total processed' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Total Moved' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalAfterCallWorkPlaceStatusTime' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-current in processing' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:cs total distributed webform' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMG Total Transfers' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-total processing time' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:emailin responsetime' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-total routed to resource' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMG Minimum Interactions' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberConsultStatuses' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-total stopped' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:cs total distribution time webform' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Current in Processing' from StatServer


2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Total Distributed' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Current in Queue' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberCustom01' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AbandCallsPercentage' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'WFMServiceFactor1' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrentAgentState' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberCustom02' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'WFMTotalNumberCallsAband' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNumberConsultCalls' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberCustom03' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Total Inbound Handled' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:max number in processing' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberCustom04' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentCampaignGroupDBID' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentAgentAssignment' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberPersonalClbk' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberCustom05' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverAbandCallTime' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverHandleDNStatusTime' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberEngPortsUsed' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total autoresponded' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Minimum Interactions' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Total Answer Time' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-total routed to queue' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Current in Processing' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentFeedbackAccuracy' from StatServer
2016-02-06 03:54:14.133 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberInternalStatuses' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberAgentsAssigned' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberWaitingCalls' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GEHR Current Waiting Processing' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Total Answered' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentOverdialRate' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberInboundStatuses' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Average Waiting Time' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-total entered' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Total Handle Time' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Total Stopped' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverInboundDNStatusTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMG Maximum Interactions' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:cs queue length chat' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total forwarded' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverHandleStatusTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Total Moved' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Current in Queue' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Total Entered' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberWaitStatuses' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverOutboundPlaceStatusTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Total Entered' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total outbound' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:cs total distribution time chat' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalTalkPlaceStatusTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberHoldStatuses' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GEHR Total Transfers' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNumberInternalCalls' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'WFMTotalHandleTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberDialingStatuses' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentHitRatio' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentNumberDialPortsUsed' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalAfterCallWorkDNStatusTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Total Abandoned' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Minimum Interactions' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalTalkStatusTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverOutboundDNStatusTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalLoginTime' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrNumberACWStatuses' from StatServer
2016-02-06 03:54:14.148 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:cs queue length webform' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverConsultPlaceStatusTime' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'WFMTotalNumberCallsHandled' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentTrustFactor' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'WFMTotalNumberCallsDistrib' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNotReadyDNStatusTime' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Maximum Interactions' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'occstatextension.jar:CurrentBusyFactor' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'CurrMaxCallWaitingTime' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GCHR Current Waiting' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:emailin autoresponsetime' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:EQR Total Entered' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverDistribCallTime' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverHandlePlaceStatusTime' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:strategy-total revoked' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eservicecontactstat.jar:total responded' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'AverConsultDNStatusTime' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:GEHR Current In Processing' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'WFMTotalNumberCallsEntered' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'TotalNumberCallsDistrib' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Updated StatType 'DistribCallsPercentage' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added StatType 'eserviceinteractionstat.jar:OMQ Current Waiting Processing' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile processed.
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Processing server profile...
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile type is [1] TimeProfiles
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeProfile 'SlidingHour,Sliding' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeProfile 'SlidingDay,Sliding' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeProfile 'OneMinute,Growing' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeProfile 'OneHour,Growing' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeProfile 'WFMProfile,Growing' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeProfile 'Default, Growing' from StatServer
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile processed.
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Processing server profile...
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile type is [3] TimeRanges
2016-02-06 03:54:14.164 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeRange 'Range0-10' from StatServer
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeRange 'Range0-120' from StatServer
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeRange 'Range0-5' from StatServer
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Added TimeRange 'Default' from StatServer
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile processed.
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Processing server profile...
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile type is [2] Filters
03:54:14.180 Std 20033 All server profiles received from the StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] 'Stat_Server_850' at host 'FRDWGYSAPP03D.dev.invitrogen.net', port 3470
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Setting connection state '3'...
2016-02-06 03:54:14.180 (2172) Collector: New Message (13,1,1) 'MsgTypeStatClusterChanged' [0]
2016-02-06 03:54:14.180 (2172) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Server profile processed.
2016-02-06 03:54:14.180 (4468) StatServer-FRDWGYSAPP03D.dev.invitrogen.net:3470[1] Waiting for new requests.
03:54:15.724 Std 04503 Connected to DAP PulseCollector8.5.103_DAP [1052] at DBServer 'WFM_DBServer_85' at host 'FRDWGYSAPP03D.dev.invitrogen.net', port 4040
2016-02-06 03:54:15.724 (5788) CollectorDBDataConnection: ODS connection established.
2016-02-06 03:54:15.724 (5788) Heartbeat: Health factor (4) was added.
2016-02-06 03:54:15.724 (5788) Collector: ODS connection established.
2016-02-06 03:54:15.724 (4592) Checking ODS tables...
2016-02-06 03:54:15.740 (4592) Number of DB tables is 8
2016-02-06 03:54:15.740 (4592) Found table WBRT_APPLICATION
2016-02-06 03:54:15.755 (4592) Found table WBRT_APPLICATION_BUCKET
2016-02-06 03:54:15.755 (4592) Found table WBRT_LAYOUT
2016-02-06 03:54:15.755 (4592) Found table WBRT_SCHEMA_INFO
2016-02-06 03:54:15.755 (4592) Found table WBRT_TAB
2016-02-06 03:54:15.755 (4592) Found table WBRT_TEMPLATE
2016-02-06 03:54:15.755 (4592) Found table WBRT_USER
2016-02-06 03:54:15.755 (4592) Found table WBRT_WIDGET
2016-02-06 03:54:15.755 (4592) Checking table WBRT_APPLICATION - ok.
2016-02-06 03:54:15.755 (4592) Checking table WBRT_APPLICATION_BUCKET - ok.
2016-02-06 03:54:15.755 (4592) Checking table WBRT_LAYOUT - ok.
2016-02-06 03:54:15.755 (4592) Populating object types...
2016-02-06 03:54:15.755 (4592) LCALayer: Application set run mode [1] 'Backup server mode'
2016-02-06 03:54:15.755 (4592) SnapshotWriter: Activating SnapshotWriter...
2016-02-06 03:54:15.755 (4592) SnapshotTransport factory: Attempting to create transport instance of type 'file'...
2016-02-06 03:54:15.755 (4592) SnapshotTransport factory: Activating transport 'FileSnapshotTransport'...
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Activating transport...
2016-02-06 03:54:15.755 (5788) LCALayer: LCA set run mode [0] 'Primary server mode'
2016-02-06 03:54:15.755 (5788) Collector: New Message (10,2,1) 'MsgTypeLCAMode' [1]
2016-02-06 03:54:15.755 (4592) Options Section 'transport-file'
03:54:15.755 Trc 06084 Configuration option set: 'transport-file':'output-folder' = './output'
03:54:15.755 Trc 06084 Configuration option set: 'transport-file':'worker-thread-count' = '2'
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Creating worker FSTW-0...
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Activating worker thread FSTW-0...
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Worker thread FSTW-0 activated.
2016-02-06 03:54:15.755 (5928) Entered thread 'FSTW-0' id 5928
2016-02-06 03:54:15.755 (5928) Started thread 'FSTW-0' id 5928
2016-02-06 03:54:15.755 (5928) FileSnapshotTransport: Main function for worker thread FSTW-0 started.
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Creating worker FSTW-1...
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Activating worker thread FSTW-1...
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Worker thread FSTW-1 activated.
2016-02-06 03:54:15.755 (5276) Entered thread 'FSTW-1' id 5276
2016-02-06 03:54:15.755 (5276) Started thread 'FSTW-1' id 5276
2016-02-06 03:54:15.755 (4592) FileSnapshotTransport: Transport activated.
2016-02-06 03:54:15.771 (3584) Entered thread 'FileSnapshotTransport' id 3584
2016-02-06 03:54:15.771 (4592) SnapshotTransport factory: Transport activated.
2016-02-06 03:54:15.771 (3584) Started thread 'FileSnapshotTransport' id 3584
2016-02-06 03:54:15.771 (4592) SnapshotWriter: SnapshotWriter activated.
2016-02-06 03:54:15.771 (3584) FileSnapshotTransport: Operational thread activated.
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: Activating SnapshotBuilder...
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: Activating worker thread #0...
2016-02-06 03:54:15.771 (5276) FileSnapshotTransport: Main function for worker thread FSTW-1 started.
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: Activating worker thread SBW-0...
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: Worker thread SBW-0 activated.
2016-02-06 03:54:15.771 (5844) Entered thread 'SBW-0' id 5844
2016-02-06 03:54:15.771 (5844) Started thread 'SBW-0' id 5844
2016-02-06 03:54:15.771 (5844) SnapshotBuilder: Worker thread SBW-0 activated.
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: Activating worker thread #1...
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: Activating worker thread SBW-1...
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: Worker thread SBW-1 activated.
2016-02-06 03:54:15.771 (5288) Entered thread 'SBW-1' id 5288
2016-02-06 03:54:15.771 (5288) Started thread 'SBW-1' id 5288
2016-02-06 03:54:15.771 (4592) SnapshotBuilder: SnapshotBuilder activated.
2016-02-06 03:54:15.771 (5288) SnapshotBuilder: Worker thread SBW-1 activated.
2016-02-06 03:54:15.771 (4592) Heartbeat: Activating Heartbeat...
2016-02-06 03:54:15.771 (5868) Entered thread 'DBPoller' id 5868
2016-02-06 03:54:15.771 (6064) Entered thread 'Heartbeat' id 6064
2016-02-06 03:54:15.771 (6064) Started thread 'Heartbeat' id 6064
2016-02-06 03:54:15.771 (6064) Heartbeat: Heartbeat activated.
2016-02-06 03:54:15.771 (5868) Started thread 'DBPoller' id 5868
2016-02-06 03:54:15.771 (5868) DBPoller: Connecting to ODS...
2016-02-06 03:54:15.771 (5868) Preparing to connect to DBServer (-1)[-1] host FRDWGYSAPP03D.dev.invitrogen.net:4040
2016-02-06 03:54:15.786 (5868) Connecting to DBServer (-1)[-1] host FRDWGYSAPP03D.dev.invitrogen.net:4040
addp-trace off
(addp_xconfig) local OFF, remote OFF, trace off
2016-02-06 03:54:15.786 (4592) Heartbeat: Heartbeat activated.
2016-02-06 03:54:15.786 (6064) Heartbeat: Updated.
2016-02-06 03:54:15.786 (4592) Collector: Rechecking connected tenants...
2016-02-06 03:54:15.786 (4592) Collector: Tenant recheck complete.
2016-02-06 03:54:15.786 (4592) Initialization complete.
2016-02-06 03:54:15.786 (4592) Collector: Started processing messages.
2016-02-06 03:54:15.786 (4592) Collector: Processing Message (13,1,1) 'MsgTypeStatClusterChanged'...
2016-02-06 03:54:15.786 (4592) Heartbeat: Health factor (1) was added.
2016-02-06 03:54:15.786 (4592) Collector: Processed Message (13,1,1) 'MsgTypeStatClusterChanged'.
2016-02-06 03:54:15.786 (4592) Collector: Processing Message (10,2,1) 'MsgTypeLCAMode'...
2016-02-06 03:54:15.786 (4592) Collector: LCA changed run mode to PRIMARY
2016-02-06 03:54:15.786 (4592) LCALayer: Application set run mode [0] 'Primary server mode'
2016-02-06 03:54:15.786 (4592) Collector: Processed Message (10,2,1) 'MsgTypeLCAMode'.
2016-02-06 03:54:15.786 (6064) Heartbeat: Updated.
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Offline cavagnaro

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Re: Pulse collector issue.
« Reply #9 on: February 10, 2016, 07:18:38 PM »
According to these logs all is running fine. Tables being populated. So where is the error?
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Offline Rajnish@49

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Re: Pulse collector issue.
« Reply #10 on: February 10, 2016, 08:28:02 PM »
Thanks a lot Cavagnaro for your kind support.

  We have resolved the problem. Adding Pulse_Statistic.cfg file into statServer option resolved the error.

Thanks,
Rajnish
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Offline Kubig

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Re: Pulse collector issue.
« Reply #11 on: February 11, 2016, 10:36:09 AM »
Of course you have to follow the provided deployment steps properly, this part of configuration is mentioned within the documentation many times.
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Offline cavagnaro

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Re: Pulse collector issue.
« Reply #12 on: February 11, 2016, 11:53:32 AM »
Actually one time hehe well he solved and post the solution. That is what matters
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Offline mhsoomro

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Re: Pulse collector issue.
« Reply #13 on: March 15, 2016, 10:23:32 AM »
What is the difference between "CallOnHold" and "CallOnHoldInbound"?
Can i use "CallOnHoldInbound" value in MainMask of AverHandleStatusTime to calculate hold time in AHT?
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Offline cavagnaro

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Re: Pulse collector issue.
« Reply #14 on: March 15, 2016, 11:10:39 AM »
It will count only the Hold time for Inbound calls. You can replace Inbound by Outbound, Internal, Unknown for example so you can at the end know the exact hold time your agent use for each type of call.
As by replacing, all is possible, depends on what your need only. Better create a new metric and compare results.

PS: Don't double post...¬¬
« Last Edit: March 15, 2016, 12:55:03 PM by cavagnaro »
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