Webphone

[W.Berger]

How are you? The company I work for is considering hiring an integrator to develop a webased softphone application for our agents. I am deeply concerned with the performance of such an application wouldn't we be facing delay elated problems in this kind of environment?

I think Internet is really a great thing, but I question the wisdom of connecting everything to it. I have trouble seeing benefits of a webased agent application. Can someone please back me up?
Wibi
We live to enjoy it! - Me