Author Topic: Composer Nuance TTS Prompt help  (Read 3556 times)

Offline gstkein

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Composer Nuance TTS Prompt help
« on: January 05, 2015, 06:46:44 PM »
Hello, Iīm trying to develop a Voice Callflow that synthesizes some audios using Nuance TTS (i think as an osdm)

I know how to play normal prompts, but I really have no idea on how to use Nuance to synthesize the audio.

Could anybody please give a an example?

I need to synthesize dates, numbers, and strings.

I donīt know if nuance must be set as a grammar somehow, or if itīs supposed to be called as a subflow with variables in wich case I wouldnīt know the url or the variables or if there is a special block for calling the 3rd party synthesizer.

Any help will be appreciated


Offline Kubig

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Re: Composer Nuance TTS Prompt help
« Reply #1 on: January 06, 2015, 09:10:19 AM »
You can use for example vxml elements "prompt". Of course, as first you have to integrate the TTS/ASR software with Genesys GVP or Genesys Media Server solution.

Offline gstkein

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Re: Composer Nuance TTS Prompt help
« Reply #2 on: January 06, 2015, 02:53:08 PM »
So if I understand correctly the simple composer prompt block should work fine as long as the platform is properly configured?

Is there any particular configuration regarding the grammar to be used?

Thanks for the info

Offline Kubig

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Re: Composer Nuance TTS Prompt help
« Reply #3 on: January 06, 2015, 02:56:09 PM »
If you mean built-in grammar, there is no additional configuration.

Offline gstkein

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Re: Composer Nuance TTS Prompt help
« Reply #4 on: January 07, 2015, 07:30:11 PM »
Great thanks!