Genesys SIP SDK Sample Application

[rajkishor09]

Anyone has SIP SDK sample application. Can you please share the code? We didn't get sample application with DLLs.

[genesysguru]

Hi,

A very quick Google revealed the following:

http://docs.genesys.com/Documentation/SESN/8.5.1/Developer/NETQuickStartApplication

The easiest way to start using the SIP Endpoint SDK is with the bundled QuickStart application. This application ships in the SDK folder and is supplied as both an executable and as source code in the form of a Visual Studio project. You will need to enter environmental information in an XML configuration file before you can execute the application. After doing that, you can build and run the QuickStart application right away.

Also

http://www.counterpath.com/counterpath-bria-for-Genesys.html

The Genesys 8 SIP Endpoint SDK, based on CounterPath’s SDK technology, for members of the Genesys developer community members to build and integrate SIP endpoint connections for their custom desktop applications

Regards

[rajkishor09]

Problem is We got DLL from third party Genesys partner and they didn't ship Quick Start app. We informed them but I don't know how much time it will take. If anyone can share, that would be great.

[genesysguru]

OK - understood. I can see that the SIP endpoint SDK 8.5.100.24 is available for download on Customer Care but unfortunately I am unable to share it due to legal / licensing reasons. I suspect that other members of the forum will say the same. Therefore you need to get the full installation package from whoever provided you with the DLLs.

PS: If you are still planning to use the SIP endpoint in a web based application I think your chances of succeeding are very small. A MS Silverlight type of out of browser application might be feasible but Silverlight's days are numbered anyway.

I wonder where Genesys is going with the SIP endpoint SDK given that IWS is moving towards being web based rather than fat client ...

Regards

[genesysguru]

Let me answer my own question!

From Feature Roadmap May 2014:

GWS 8.5.1 - "Web Workspace could be associated to a Web endpoint enabling a zero footprint Agent""
IWS 8.5.1 (Workspace Desktop) - "De-couple IWS SIP Endpoint from IWS ...."
Workspace Web Edition 8.5.2 - "WebRTC SIP Endpoint"

So I would forget SIP endpoint SDK for anything to do with Web and look into the WebRTC Service.

Regards
Craig

[genesysguru]

Worth a read:

http://docs.genesys.com/Documentation/WRTC/8.5.2/Developer/Welcome

Regards

[rajkishor09]

Thanks for link Genesysguru