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Author Topic: Social Messaging Internet connection  (Read 2290 times)

Offline vma

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Social Messaging Internet connection
« on: June 10, 2014, 04:58:01 PM »
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Hello,
I'm preparing to install Social Messaging for the first time and I don't understand how exactly is SM Server connecting to the internet? What should I ask to the IT Administrator? What type of connection to the internet? What port?
Anyone can point where is this specified in the documentation?
Thanks,
Mihai

Offline cavagnaro

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Re: Social Messaging Internet connection
« Reply #1 on: June 10, 2014, 07:45:34 PM »
The plugins connect to FB or twitter api, so start by reading the deployment guides and understand the architecture...it is there. Then do a lab...

Offline vma

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Re: Social Messaging Internet connection
« Reply #2 on: June 11, 2014, 10:23:32 AM »
Trust me I have read the deployment guide. It has nothing but a reference to the web page describing the SM Server deployment but no info on what access to you really need to allow in network policy. As my client is a bank they want the minimum access that can be allowed.
From the FB driver I found: A network error occurred while trying to communicate with Facebook: Facebook request failed (HTTP status code null)
So what should I ask them to provide? HTTP access to facebook.com? is that all or need access some other page also?

Thanks,
Mihai
« Last Edit: June 11, 2014, 10:32:26 AM by vma »

Offline Kubig

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Re: Social Messaging Internet connection
« Reply #3 on: June 11, 2014, 10:58:20 AM »
So, why you did not choose DMZ architecture for services such as facebook, twitter, chat and similiar communication to the "internet"?

Offline cavagnaro

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Re: Social Messaging Internet connection
« Reply #4 on: June 11, 2014, 08:19:27 PM »
So...first thing on my head:

Google search facebook API firewall

http://stackoverflow.com/questions/3183595/facebook-api-communication-ip-address-and-port-number