GetNumber Stat Server formula use

[mduran22]

Hi All,

I just discovered the answer to a question that I have had for years but never spent time to figure out and thought I would share. We have an attached KVP that is a counter for RONA and increments each time a call redirects after not being answered. So this number can be 0 to any number. I needed a filter to count how many calls entered the queue after RONA. In the past I wouuld just create a new KVP with a true false for RONA and add it to the strategy or create a filter to use the RONA counter that would capture all possible values. I have had tried the past to use PairExist("RONA","*") > 1 which gave a syntax error in stat server. Yesterday I created the filter GetNumber("RONA") >= 1 which worked perfectly to filter any call that had the value for this key of greater or equal to one (could have also used > 0 I suppose) for specific stats.

Mike