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Author Topic: Wrong Database Entry in ETL DB  (Read 2006 times)

Offline rohanmathur

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Wrong Database Entry in ETL DB
« on: March 28, 2016, 04:18:18 PM »
Hi,

I am facing issue wherein double database entry is happening in ETL DB.
Eg. If person is logged in for 4500 seconds, it's showing as 9000 seconds in ETL DB.
Genesys Version: 7.6

Please suggest if anybody having any idea to resolve such issue?

Tx,
Rohan
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Offline cavagnaro

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Re: Wrong Database Entry in ETL DB
« Reply #1 on: March 28, 2016, 04:33:51 PM »
Remember a hotfix for that. Check Release notes and upgrade to last version
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