Question regarding OCS option record_processed

[Ansh]

Hi Everyone,

I just need to know if OCS option record_processed is dynamic or no? We are using version 7.2 of OCS and proposing to customer to change this option to False.
Can any of you please verify? I am not able to find this on any of the Genesys docs.
Also if you are aware of the risks involved in change this option to False?

Thanks and regards,
Anshul

[cavagnaro]

If the parameter doesn't say "DYNAMIC" then it is not

[Ansh]

Thanks Cav, the problem is that on Genesys site it says 'dynamic' but in the documents there is no information at all. I am sure its dynamic in 8x but we have a very old 7.2 OCS in our environment (We are upgrading to 8.1 by end of this year). Because we don't have a test setup in pre-prod we have to directly implement this in Prod, so I was curious to know if we will have to restart OCS or no.
I guess I will have to restart in case I don't get any information.

[cavagnaro]

What you mean no information at all??

[quote]
record_processed
Type: Optional
Default Value: true
Valid Value(s): yes/true or no/false
Changes Take Effect: Immediately
[/quote]

So...as stated immediatly. No need to restart

[Timur Karimov]

Cav,
you mess the OCS version. In doc for 7.2 options description does not contain any additional comments like in later doc version
WBR

[cavagnaro]

I did! Sorry! This was from 7.6 

[Ansh]

Hello Everyone,

It does require restart of OCS on 7.2 version according to Genesys tech support.
However, when I changed the option I could see it updated immediately in OCS logs without having to restart.

I anyways restarted OCS to be sure.

Thanks,
Ansh