Author Topic: G+ Adapter  (Read 2697 times)

Offline exorx

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G+ Adapter
« on: August 02, 2013, 12:33:43 PM »
Hi, I'd like to know if it's possible to build my own G+ Adapter. I've e-mailed Genesys to get some documentation on this matter but they answered that there was no documentation at all on how to build one. 

Right now, I understand the G+ Adapter is used to replace UCS with another commercial CRM but I still feel it's a bit vague.  Does a G+ Adapter uses Platform SDK under the hood or some other APIs?  Is a G+ Adapter the same thing as to build my own third party application and host it in Genesys Applications?

Thanks

Martin

Offline Kubig

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Re: G+ Adapter
« Reply #1 on: August 02, 2013, 12:53:45 PM »
G+ is for providing interface between Genesys solution and CRM like Siebel, MSCRM, etc. Nothing more.