all logged in agent list with extension in t-lib

[rajkishor09]

Is there any way to get all logged in agent list with extension and current status in a particular campaign. We have CRM built on t-lib activeX control.

[cavagnaro]

Yes...I think so...using ConfigServer and StatServer libraries. Config for getting the AG group assigned to a campaign (or maybe OCS capturing the event of the active campaign, but if cmp is unloaded won't work) and the StatServer to get the status of each agent assigned to it
However ActiveX is out of support and PSDK has more stability and functions developed.

[rajkishor09]

@cavagnaro : I will try this option and update the post.