Author Topic: Custom tab priority in IWS  (Read 3909 times)

Offline Adam_W

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Custom tab priority in IWS
« on: March 17, 2013, 02:10:02 PM »
Is it possible to set the priority of custom tabs in IWS?

I've created several custom modules which display additional tabs in the interaction window when a call arrives.

I also use the Genesys Agent Scripting plugin for IWS and the problem is that my custom tabs are opening first instead of the agent script.  I always want the script to be the open on the screen when a call arrives.

Offline Kubig

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Re: Custom tab priority in IWS
« Reply #1 on: March 20, 2013, 12:34:48 PM »
I do not know about any internal mechanism which can allow it. I think that you'll have to develop own mechanism

Offline jigerfitano

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Re: Custom tab priority in IWS
« Reply #2 on: April 02, 2013, 08:42:15 AM »
You can design your custom Binder Tabs & Index Dividers with the help of online wizard.

Offline JTL

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Re: Custom tab priority in IWS
« Reply #3 on: April 10, 2013, 08:49:40 AM »
[quote author=jigerfitano link=topic=7724.msg33512#msg33512 date=1364892135]
You can design your custom Binder Tabs & Index Dividers with the help of online wizard.
[/quote]

Any links to any further information on this? :)

Offline Kubig

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Re: Custom tab priority in IWS
« Reply #4 on: April 10, 2013, 02:19:21 PM »
You have to write own mechanism as wrote jigerfitano. There is no internal mechanism how to do it.