Agent Chat Client : FlexChatProtocol or BasicChatProtocol?

[federom]

Hello All,

              I am creating an application where agents can handle chats with customers. What should i use FlexChat or Basic Chat ?

What is the Difference?

I checked in the ChatServer logs and i found that Interaction Workspace have entries for both, is that correct?

Thanks!!

[Kubig]

Please, look for old topics before you create new duplicated topic - read the topic on URL http://www.sggu.com/smf/index.php?topic=3164.0

[federom]

Thanks Kubig