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Author Topic: Support site access  (Read 7131 times)

Offline cavagnaro

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Support site access
« on: November 06, 2017, 12:46:18 PM »
Hey guys
Are you still having problems accessing support site???
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Offline Kubig

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Re: Support site access
« Reply #1 on: November 06, 2017, 01:40:46 PM »
Access is working for me (there are another functions which are not working since SSO is in use)
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Offline cavagnaro

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Re: Support site access
« Reply #2 on: November 06, 2017, 02:39:23 PM »
:-\  I still can't get access or get a password reset email. Guess will have to call...
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Offline Kubig

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Re: Support site access
« Reply #3 on: November 06, 2017, 02:42:33 PM »
There was automatically reset of password because of the SSO came active. You should receive new password via registered email) - if you did not receive it, try to check SPAM emails or call Genesys Care to fix it.
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Offline cavagnaro

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Re: Support site access
« Reply #4 on: November 06, 2017, 02:45:06 PM »
Jummm never got it...
Thanks, will call ASAP
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Offline vmc

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Re: Support site access
« Reply #5 on: November 07, 2017, 05:05:44 AM »
[quote author=cavagnaro link=topic=10733.msg48787#msg48787 date=1509979506]
Jummm never got it...
Thanks, will call ASAP
[/quote]The password reset and change options were broken for a few days post SSO.  Seems to be working now.

Sent from my Redmi Note 3 using Tapatalk

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