Author Topic: GVP 8.1 : Userdata not recieved In Agent to GVP Conference Scenario  (Read 5283 times)

Offline N.Ali

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Hi All,

I am facing an issue that GVP is not getting data in call conference/call transfer scenarios from Agent to IVR.

Please note that we have GVP 8.1 along with SIP Server 8.1 integrated with Avaya SES, CTI Integration is CTI Through SIP Server.

The other switch we have is for Avaya which is used for AES integration and Agent logged in on Avaya.

We have enabled ISCC between both the switches.


The call flow is simple.

For Incoming Call that is from Avaya Switch:

From Avaya SES -> Genesys SIP Server -> GVP Trunk Group

For Agent Transfer :

GVP Transfer to SIP Server RP - > SIP Server routes using TRoute in routing strategy to Avaya RP.
Avaya Switch Further routed to Agent.

For this scenario, we are getting user data from GVP to SIP and then SIP to Avaya.
ISCC Type is route.

Problem Scenario:

We are making a conference to GVP Trunk Group from Genesys Agent desktop with Attribute Location set to SIP Switch,

The call is getting established at GVP however we are not getting user data at GVP Side.

I can see the user data on eventestablished at SIP Server however the data wasn't available at eventringing on SIP Server.

Please note for this scenario i am using the ISCC type direct no token.

Appreciate your help here.

Regards

Offline N.Ali

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Re: GVP 8.1 : Userdata not recieved In Agent to GVP Conference Scenario
« Reply #1 on: June 08, 2011, 06:27:19 PM »
Please note that i have done the required configuration at both SIP Server and at GVP Trunk Group end that is.

At SIP Server side: userdata-map-trans-prefix=X-Genesys-
At GVP Trunk Group: userdata-map-filter = '*'

Please find log chunks to see the actual flow of this transaction.

==

@20:30:33.4680 [ISCC] Received from server TServer_Lhr@Avaya_Lhr/0: message ISCCRequestGetCallDataXferService
ISCCAttributeUserData
'MenuLevel' 'Accounts'
'Language' 'E'
'IVRSkill' 'Account Specialist'
'TransferReason' 'Unknown Error'
'FromAvaya' '7100'
ISCCAttributeUpdateRevision 524436 [00080094]
ISCCAttributeExtensions
'ConsultUserData' 'joint'
ISCCAttributeConnID 009401ee93337007
ISCCAttributeOriginationDN '4003'
ISCCAttributeReferenceID 9699330 [00940002]
ISCCAttributeDestinationDN '7400'
ISCCAttributeCallDataXferType DirectNoToken
ISCCAttributeCallType Consult
ISCCAttributeLastTransferHomeLocation 'TServer_Lhr@Avaya_Lhr'
ISCCAttributeLastTransferConnID 009401ee93337007
ISCCAttributeLastTransferOriginationDN '4003'
ISCCAttributeFirstTransferHomeLocation 'TServer_Lhr@Avaya_Lhr'
ISCCAttributeFirstTransferConnID 009401ee93337007
ISCCAttributeFirstTransferOriginationDN '4003'
ISCCAttributeNetworkDestDN 'SIP_Lhr::7400'
ISCCAttributeISLinkUUID 'GDPVC6C8O14O94U1AS3L02NTR800002J'
ISCCAttributeGlobalTransactionID 'GDPVC6C8O14O94U1AS3L02NTR800002H'
ISCCAttributeToken ''
ISCCAttributeTrackingID 9699334 [00940006]
@20:30:33.4680 [ISCC] Transaction [D9699330]: created [origin:TServer_Lhr@Avaya_Lhr controller:TServer_Lhr@Avaya_Lhr device:7400 resource:]
@20:30:33.4680 [ISCC] Message SDRequestGetCallDataXferService [SD Request:00000006] is enqueued
@20:30:33.5000 [ISCC] Message SDRequestGetCallDataXferService [SD Request:00000006] is dequeued
@20:30:33.5000 [ISCC] Send to tserver: message SDRequestGetCallDataXferService
SDAttributePackedISCCMessage {bstring}
SDAttributeISLinkUUID 'GDPVC6C8O14O94U1AS3L02NTR800002J'
SDAttributeLastTransferConnID 009401ee93337007
SDAttributeLastTransferOriginationDN '4003'
SDAttributeLastTransferHomeLocation 'TServer_Lhr@Avaya_Lhr'
SDAttributeFirstTransferConnID 009401ee93337007
SDAttributeFirstTransferOriginationDN '4003'
SDAttributeFirstTransferHomeLocation 'TServer_Lhr@Avaya_Lhr'
SDAttributeUpdateRevision 524436 [00080094]
SDAttributeUserData
'MenuLevel' 'Accounts'
'Language' 'E'
'IVRSkill' 'Account Specialist'
'TransferReason' 'Unknown Error'
'FromAvaya' '7100'
SDAttributeDestinationDN '7400'
SDAttributeOriginationDN '4003'
SDAttributeConnID 009401ee93337007
SDAttributeReferenceID 9699330 [00940002]
SDAttributeCallDataXferType DirectNoToken
@20:30:33.5000 [ISCC] tserver: message SDEventCallDataXferService
SDAttributeCallDataXferType DirectNoToken
SDAttributeReferenceID 9699330 [00940002]
@20:30:33.5000 [ISCC] Send to location Avaya_Lhr
@20:30:33.5000 [ISCC] Send to server TServer_Lhr@Avaya_Lhr/0: message ISCCEventCallDataXferService
ISCCAttributeTrackingID 9961478 [00980006]
ISCCAttributeReferenceID 9699330 [00940002]
ISCCAttributeCallDataXferResource ''
ISCCAttributeCallDataXferType DirectNoToken
@20:30:33.5000 [ISCC] [connection 02f16e28] Sent to connection [440]2
@20:30:33.5000 [ISCC] Message [SD Request:00000006] is deleted
20:30:33.578:(1) SIPS:LOGBLOCK:BEGIN:SIPDATA:[
20:30:33.578:(1) Received [404,UDP] 1269 bytes from 10.153.13.16:5060 <<<<<
INVITE sip:7400@siplhr.com SIP/2.0
Call-ID: 0aa5ae8c5a1e0198494de61eeb00
CSeq: 1 INVITE
From: "AG_ST-003" <sip:4003@siplhr.com>;tag=0aa5ae8c5a1e0197494de61eeb00
Record-Route: <sip:10.153.13.16:5060;lr>,<sip:10.153.13.16:6001;lr;transport=tls>
To: "7400" <sip:7400@siplhr.com>
Via: SIP/2.0/UDP 10.153.13.16:5060;branch=z9hG4bK03030316161616161663c0.0,SIP/2.0/TLS 10.153.13.16;psrrposn=2;received=10.153.13.16;branch=z9hG4bK0aa5ae8c5a1e0199494de61eeb00
Content-Length: 222
Content-Type: application/sdp
Contact: "AG_ST-003" <sip:4003@10.153.13.16>
Max-Forwards: 70
User-Agent: Avaya CM/R015x.02.1.016.4
Allow: INVITE,CANCEL,BYE,ACK,PRACK,SUBSCRIBE,NOTIFY,REFER,OPTIONS,INFO,PUBLISH
Supported: timer,replaces,join,histinfo,100rel
Alert-Info: <cid:internal@siplhr.com>;avaya-cm-alert-type=internal
Min-SE: 3600
Session-Expires: 3600;refresher=uac
P-Asserted-Identity: "AG_ST-003" <sip:4003@siplhr.com:6001>
History-Info: <sip:7400@siplhr.com>;index=1,"7400" <sip:7400@siplhr.com>;index=1.1
Route: <sip:7400@10.153.12.33:5080;lr>

20:30:33.578:(1) Unable to resolve number for DN:4003
20:30:33.578:(1) Unable to resolve number for DN:4003
20:30:33.578:(1) trunk ip addr 10.153.13.16
20:30:33.578:(1) gateway 'From Avaya' associated with address '10.153.13.16'
20:30:33.578:(1) CallMatcher: no call match attributes found
20:30:33.578:(1) Unable to resolve number for DN:4003
20:30:33.578:(1) Unable to resolve number for DN:4003
20:30:33.578:(1) trunk ip addr 10.153.13.16
20:30:33.578:(1) gateway 'From Avaya' associated with address '10.153.13.16'
20:30:33.578:(1) MarkAsLastUsed: Node not found for serviceDN 'dummy'
20:30:33.578:(1) ResolveCallInfo: set flag DIAL_PLAN_PROCESSING
20:30:33.578:(1) SIPTR(20): Begin step 0 - SipTransactionCreateCall(21)
20:30:33.578 SIPCONN(4003): Create dialog
20:30:33.578:(1) SipDialog: set monitor 02f62ec4
20:30:33.578 SIPCONN(4003): refer dialog 02f61958 initiated
20:30:33.578 SIPCONN(4003): change transaction 0 -> 0
20:30:33.578:(1) SipDialog: set monitor 02f62ec4
20:30:33.578 SIPCONN(4003): ClrMediaPeer
20:30:33.578:(1) SIPDLG[4]: register TRN[345]
20:30:33.578:(1) SIPDLG[4]: TRN[345] flags set to 0x1
20:30:33.578:(1) SipDialog: event INVITE, t=345, s=1, r=5, m=02f62ec4
20:30:33.578 SIPCONN(4003): HandleSipDialogEvent(INVITE)
20:30:33.578 SIPCONN(4003): Capabilities 2301ed
20:30:33.578 SIPCONN(4003): new transaction
20:30:33.578 SIPCONN(4003): store remote content
20:30:33.578 SIPCONN(4003): verify sdp
20:30:33.578 SIPCONN(4003): sdp state SDP_STATE_NULL, event SDP_RECEIVED
20:30:33.578 SIPCONN(4003): new sdp state SDP_OFFER_RECEIVED, event SDP_RECEIVED
20:30:33.578 SIPCONN(4003): state e:10,p:0,s:1,c:9,rc:0,m:0
20:30:33.578:(1) SIPTR(21): complete
20:30:33.578:(1) SIPTR(20): Step 0 - SipTransactionCreateCall(21) complete
20:30:33.578:(1) SIPTR(20): Begin step 1 - SipTransactionResolveCallInfoByDialPlan(22)
20:30:33.578:(1) DialPlan: No DialPlan/Rule defined, using original destination '7400'.
20:30:33.578:(1) DialPlan: clear flag DIAL_PLAN_PROCESSING
20:30:33.578:(1) ProcessDialPlanResult: Connecting to device 7400.
20:30:33.578:(1) Create regular call
@20:30:33.5780 {tscp.call {constructed} {uuid FVB28SPPHH6DJ014JVN1T61SC400000C} {connection-id 009801ee93451002} {call-id 2}}
20:30:33.578  -- created call_info_tspp 009801ee93451002@2f667e0
@20:30:33.5780 Call [009801ee93451002]: urid 00010098
20:30:33.578  -- created aTmCall 2f6db50/2f667e0
20:30:33.578  -- TmCallThread created: 2f4d838
20:30:33.578 SetANI for 2f6db50:1: 4003
20:30:33.578 SetDNIS for 2f6db50:1: 7400
20:30:33.578:(1) SIPCALL(2): add party '4003'
20:30:33.578  -- created party_info_tspp 2f74be0
20:30:33.578  -- created aTmParty 2f74cb0
20:30:33.578  SetRole: Origination for 4003.2f74cb0-2f6db50:1
20:30:33.578  -- AddParty to 2f6db50: 4003.2f74cb0-2f6db50:1
20:30:33.578  -- new TSCP call leg 1
20:30:33.578  -- call leg created leg_id=1
20:30:33.578 CreateParty new external: 4003.2f74cb0-2f6db50:1
20:30:33.578:(1) Call 2 dn 4003 SetPartyId 4
20:30:33.578 SIPCONN(4003): set monitor 02f62e50, 02f74adc
20:30:33.578 SIPCONN(7400): set monitor 02f66de8, 02f66a64
20:30:33.578:(1) SIPCALL(2): add party '7400'
20:30:33.578  -- created party_info_tspp 2609b88
20:30:33.578  -- created aTmParty 2f66b68
20:30:33.578  SetRole: Destination for 7400.2f66b68-2f6db50:1
20:30:33.578  -- AddParty to 2f6db50: 7400.2f66b68-2f6db50:1
20:30:33.578  -- new TSCP call leg 2
20:30:33.578  -- call leg created leg_id=2
20:30:33.578 CreateParty new internal: 7400.2f66b68-2f6db50:1
20:30:33.578:(1) Call 2 dn 7400 SetPartyId 5
20:30:33.578:(1) SIPTR(22): complete
20:30:33.578:(1) SIPTR(20): Step 1 - SipTransactionResolveCallInfoByDialPlan(22) complete
20:30:33.578:(1) SIPTR(20): Begin step 2 - SipTransactionChangePartyState(23)
20:30:33.578:(1) SIPTR(23): complete
20:30:33.578:(1) SIPTR(20): Step 2 - SipTransactionChangePartyState(23) complete
20:30:33.578:(1) SIPTR(20): Begin step 3 - SipTransactionGetOffer(24)
20:30:33.578:(1) SIPTR(24): complete
20:30:33.578:(1) SIPTR(20): Step 3 - SipTransactionGetOffer(24) complete
20:30:33.578:(1) SIPTR(20): Begin step 4 - SipTransactionConnectNewParty(25)
20:30:33.578 SIPCONN(7400): re-invite-null
20:30:33.578:(1) SipDialog: set monitor 02f66e5c
20:30:33.578 SIPCONN(7400): main dialog 0 created
20:30:33.578 SIPCONN(7400): Local contact: '<sip:4003@10.153.12.33:5080>'
20:30:33.578 SIPCONN(7400): InitiateDialog: preparing a 1pcc request
20:30:33.578:(1) add party '7400' state
20:30:33.578:(1) SIPDLG[5]: register TRN[346]
20:30:33.578:(1) SIPDLG[5]: TRN[346] flags set to 0x6
20:30:33.578:(1) Sending  [404,UDP] 1161 bytes to 10.153.12.33:5060 >>>>>
INVITE sip:7400@10.153.12.33:5060 SIP/2.0
From: "AG_ST-003" <sip:4003@siplhr.com>;tag=BE6D5646-D16A-40C0-870D-EB1D901EA3A7-339
To: <sip:7400@10.153.12.33:5080>
Call-ID: 6D895A22-814A-43F8-8831-CEB364FC4EF4-2@10.153.12.33
CSeq: 1 INVITE
Content-Length: 231
Content-Type: application/sdp
Via: SIP/2.0/UDP 10.153.12.33:5080;branch=z9hG4bK8A46A3EF-E986-4956-AC06-695F3C6C05BF-7
Contact: <sip:4003@10.153.12.33:5080>
Allow: ACK, BYE, CANCEL, INFO, INVITE, MESSAGE, NOTIFY, OPTIONS, PRACK, REFER, UPDATE
X-Genesys-Orig: 4003
User-Agent: Avaya CM/R015x.02.1.016.4
Alert-Info: <cid:internal@siplhr.com>;avaya-cm-alert-type=internal
P-Asserted-Identity: "AG_ST-003" <sip:4003@siplhr.com:6001>
History-Info: <sip:7400@siplhr.com>;index=1,"7400" <sip:7400@siplhr.com>;index=1.1
Max-Forwards: 69
X-Genesys-CallUUID: H0E918UP9T50142SMM08TM87F4000002
Session-Expires: 1800;refresher=uac
Min-SE: 90
Supported: 100rel,timer


20:30:33.578:(1) SipDialog: event SEND_INVITE, t=346, s=2, r=7, m=02f66e5c
20:30:33.578 SIPCONN(7400): HandleSipDialogEvent(SEND_INVITE) - filtered
20:30:33.578 SIPCONN(7400): sdp state SDP_STATE_NULL, event SDP_OFFER_SENT
20:30:33.578 SIPCONN(7400): new sdp state SDP_OFFER_SENT, event SDP_OFFER_SENT
20:30:33.578:(1) SIPS:LOGBLOCK:END:SIPDATA:]
20:30:33.594:(1) SIPS:LOGBLOCK:BEGIN:SIPDATA:[
20:30:33.594:(1) Received [404,UDP] 328 bytes from 10.153.12.33:5060 <<<<<
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.153.12.33:5080;branch=z9hG4bK8A46A3EF-E986-4956-AC06-695F3C6C05BF-7
From: "AG_ST-003" <sip:4003@siplhr.com>;tag=BE6D5646-D16A-40C0-870D-EB1D901EA3A7-339
To: <sip:7400@10.153.12.33:5080>
CSeq: 1 INVITE
Call-ID: 6D895A22-814A-43F8-8831-CEB364FC4EF4-2@10.153.12.33
Content-Length: 0


20:30:33.594:(1) SipDialog: event CALLING_RESPROV, t=346, s=2, r=5, m=02f66e5c
20:30:33.594 SIPCONN(7400): HandleSipDialogEvent(CALLING_RESPROV)
20:30:33.594 SIPCONN(7400): Capabilities 21013f
20:30:33.594 SIPCONN(7400): reliable=0
20:30:33.594 SIPCONN(7400): store remote content
20:30:33.594 SIPCONN(7400): store remote content - trying ignored
20:30:33.594 SIPCONN(7400): Trying Timer for 32000 mlsec started...
20:30:33.594 SIPCONN(4003): 18x response, state 1,1,0,0,1
20:30:33.594 SIPCONN(7400): state e:2,p:0,s:2,c:9,rc:0,m:1
20:30:33.594 SIPPARTY(7400): 5 verify update of party-connection state N-A
20:30:33.594 SIPPARTY(7400): 5 update party-connection state N-A
20:30:33.594 ClearContext: party 7400.2f66b68-2f6db50:1
20:30:33.594 +++ CIFace::Event +++
  +++ Pre-event +++
    Type EventRinging
    Devices: <7400/7400> <-/4003> <-/->
    Calls: 2/009801ee93451002/2.2f6db50/c:0/r:0 0/none
    Parties: D7400/7400.2f66b68-2f6db50:1/l:2/r:0/Null,Destination
    X4003/4003.2f74cb0-2f6db50:1/l:1/r:0/Null,Origination
    none
    Flags: divert=0 hook=0 postCall=0 active=1 moveAll=1 callType=1 hideOtherPi=0 InternalOther=0
  --- Pre-event ---
  +++ Ringing +++
    SetDialling: party 4003.2f74cb0-2f6db50:1, cause Null
    -- party_info 4003.2f74be0 state change: from <Null> to <Connected,Dialing>
    -- call_info::committed created
@20:30:33.5940 [ISCC] Call created:
+ c:009801ee93451002,02f667e0 @ m:0000000000000000,00000000 p:0 i:00000002 nw:0000000000000000 t:2
@20:30:33.5940 [ISCC] Party added [ssp view]:
@ c:009801ee93451002,02f667e0 @ m:0000000000000000,00000000,0000000000000000 p:2 i:00000002 nw:00000000:0000000000000000 t:2
+ p:02f74be0 @ c:009801ee93451002,02f667e0 r:1 t:1 s:1000c n:4003
  p:02609b88 @ c:009801ee93451002,02f667e0 r:2 t:0 s:0 n:7400
@20:30:33.5940 [ISCC] Party added:
@ c:009801ee93451002,02f667e0 @ m:0000000000000000,00000000 p:1 i:00000002 nw:0000000000000000 t:2
+ p:0000000000000000,02f74be0 @ c:009801ee93451002,02f667e0 r:1 ----- n:4003:
    -- XAction: start 7400.2f66b68-2f6db50:1
    SetDelivered: party 7400.2f66b68-2f6db50:1, cause Null
    -- TellDelivered
    -- party_info 7400.2609b88 state change: from <Null> to <Alerting>
    -- aTmParty::SetBusinessType():7400 set to BusinessType[0/0:0]
@20:30:33.5940 [0] 8.0.400.25 distribute_event: message EventRinging
AttributeEventSequenceNumber 000000000000004a
AttributeTimeinuSecs 594000
AttributeTimeinSecs 1307547033 (20:30:33)
AttributeExtensions [2] 00 00..
AttributeThisDNRole 2
AttributeThisDN '7400'
AttributeANI '4003'
AttributeDNIS '7400'
AttributeCallUUID 'H0E918UP9T50142SMM08TM87F4000002'
AttributeConnID 009801ee93451002
AttributeCallID 2
AttributePropagatedCallType 2
AttributeCallType 2
AttributeCallState 0
AttributeOtherDNRole 1
AttributeOtherDN '4003'
@20:30:33.5940 [ISCC] Party object is removed: p:0000000000000000,00000000 n::
@20:30:33.5940 [ISCC] Party object is removed: p:0000000000000000,00000000 n::
@20:30:33.5940 Call [009801ee93451002]: urid 00080094
    -- call_info::committed changed
    -- new connid
@20:30:33.5940 [ISCC] ConnectionId changed (was 009801ee93451002)
@ c:009401ee93337007,02f667e0 @ m:0000000000000000,00000000 p:1 i:00000002 nw:0000000000000000 t:2
  p:0000000000000000,02f74be0 @ c:009401ee93337007,02f667e0 r:1 ----- n:4003:
@20:30:33.5940 [ISCC] + tep [009401ee93337007:TServer_Lhr@Avaya_Lhr:009401ee93337007]
@20:30:33.5940 [ISCC] Party is added [tep only party]:
@ c:009401ee93337007,02f667e0 @ m:0000000000000000,00000000 p:1 i:00000002 nw:0000000000000000 t:2
  p:0000000000000000,02f74be0 @ c:009401ee93337007,02f667e0 r:1 ----- n:4003:
+ p:009401ee93337007,00000000 @ c:009401ee93337007,02f667e0 r:1 ---t- n:4003:TServer_Lhr@Avaya_Lhr
    -- call_info::committed changed
@20:30:33.5940 [ISCC] Adjusted: message EventRinging
AttributePropagatedCallType 4
AttributeCallType 2
AttributeEventSequenceNumber 000000000000004b
AttributeLastTransferOrigDN '4003'
AttributeLastTransferConnID 009401ee93337007
AttributeLastTransferHomeLocation 'TServer_Lhr@Avaya_Lhr'
AttributeFirstTransferOrigDN '4003'
AttributeFirstTransferConnID 009401ee93337007
AttributeFirstTransferHomeLocation 'TServer_Lhr@Avaya_Lhr'
AttributeUserData [712] 00 1d 00 00..
'TPINVerified' '1'
'MenuLevel' 'Accounts'
'CNIC' '4220105060119'
'Language' 'E'
'IVRSkill' 'Account Specialist'
'TransferReason' 'Unknown Error'
'FromAvaya' '7100'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN 'SIP_Lhr::7400'
AttributeConnID 009401ee93337007
AttributeTimeinuSecs 594000
AttributeTimeinSecs 1307547033 (20:30:33)
AttributeExtensions [2] 00 00..
AttributeThisDNRole 2
AttributeThisDN '7400'
AttributeANI '4003'
AttributeDNIS '7400'
AttributeCallUUID 'H0E918UP9T50142SMM08TM87F4000002'
AttributeCallID 2
AttributeCallState 0
AttributeOtherDNRole 1
AttributeOtherDN '4003'
@20:30:33.5940 [ISCC] Transaction [D9699330]: deleted [origin:TServer_Lhr@Avaya_Lhr controller:TServer_Lhr@Avaya_Lhr device:7400 resource:]
@20:30:33.5940 [ISCC] Send to location Avaya_Lhr
@20:30:33.5940 [ISCC] Send to server TServer_Lhr@Avaya_Lhr/0: message ISCCEventCallDataXferSucceeded
ISCCAttributeTrackingID 9961479 [00980007]
ISCCAttributeCallDataXferType DirectNoToken
ISCCAttributeReferenceID 9699330 [00940002]
@20:30:33.5940 [ISCC] [connection 02f16e28] Sent to connection [440]2
20:30:33.594 Int 04544 Interaction message "EventRinging" generated
    -- XAction: commit 7400.2f66b68-2f6db50:1
@20:30:33.5940 [ISCC] Party added [ssp view]:
@ c:009401ee93337007,02f667e0 @ m:0000000000000000,00000000,0000000000000000 p:2 i:00000002 nw:00000000:0000000000000000 t:2
  p:02f74be0 @ c:009401ee93337007,02f667e0 r:1 t:1 s:1000c n:4003
+ p:02609b88 @ c:009401ee93337007,02f667e0 r:2 t:0 s:a n:7400
@20:30:33.5940 [ISCC] Party added:
@ c:009401ee93337007,02f667e0 @ m:0000000000000000,00000000 p:2 i:00000002 nw:0000000000000000 t:2
  p:0000000000000000,02f74be0 @ c:009401ee93337007,02f667e0 r:1 ----- n:4003:
+ p:0000000000000000,02609b88 @ c:009401ee93337007,02f667e0 r:2 ----- n:7400:
  p:009401ee93337007,00000000 @ c:009401ee93337007,02f667e0 r:1 ---t- n:4003:TServer_Lhr@Avaya_Lhr
    -- Cleanup call leg
  --- Ringing ---
  +++ Post-event +++
    Type EventRinging
    Devices: <7400/7400> <-/4003> <-/->
    Calls: 2/009401ee93337007/2.2f6db50/c:2/r:0 0/none
    Parties: D7400/7400.2f66b68-2f6db50:1/l:2/r:0/Alerting,Destination
    X4003/4003.2f74cb0-2f6db50:1/l:1/r:0/Dialing,Origination
    none
    Call type: Inbound/2
    Flags: divert=0 hook=0 postCall=0 active=1 moveAll=1 callType=1 hideOtherPi=0 InternalOther=0
  --- Post-event ---
20:30:33.594 --- CIFace::Event ---
20:30:33.594:(1) SIPTR(25): complete
20:30:33.594:(1) SIPTR(20): Step 4 - SipTransactionConnectNewParty(25) complete
20:30:33.594:(1) SIPTR(20): complete
20:30:33.594:(1) SIPCM: transaction SipScenario(20) complete
20:30:33.594:(1) PI: 00 S[IN]D[4003]C[*D[4003]]P[7400]
20:30:33.594:(1) PI: 00 S[AN]D[7400]C[*D[7400]]P[4003]
20:30:33.594:(1) CALLSTATE(a:2,d:0,i:0,e:1,r:0,o:0)
20:30:33.594:(1) call1 2 idle
20:30:33.594:(1) SIPS:LOGBLOCK:END:SIPDATA:]
20:30:33.656:(1) SIPS:LOGBLOCK:BEGIN:SIPDATA:[
20:30:33.656:(1) Received [404,UDP] 741 bytes from 10.153.12.33:5060 <<<<<
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 10.153.12.33:5080;branch=z9hG4bK8A46A3EF-E986-4956-AC06-695F3C6C05BF-7
From: "AG_ST-003" <sip:4003@siplhr.com>;tag=BE6D5646-D16A-40C0-870D-EB1D901EA3A7-339
To: <sip:7400@10.153.12.33:5080>;tag=431113CD-DCF9-407F-618F-23EA42B0CC08
CSeq: 1 INVITE
Call-ID: 6D895A22-814A-43F8-8831-CEB364FC4EF4-2@10.153.12.33
Contact: sip:Genesys@10.153.12.30:5070
Content-Length: 0
Record-Route: <sip:21e0828@10.153.12.33:5060;lr;gvp.rm.datanodes=1>
X-Genesys-Orig: 4003
User-Agent: Avaya CM/R015x.02.1.016.4
Alert-Info: <cid:internal@siplhr.com>;avaya-cm-alert-type=internal
Min-SE: 90
X-Genesys-GVP-Session-ID: 39E776D1-8955-49BF-2093-14C314DA86BD;gvp.rm.datanodes=1;gvp.rm.tenant-id=101_ReplayInput_7400


20:30:33.656:(1) SipDialog: event CALLING_RESPROV, t=346, s=2, r=5, m=02f66e5c
20:30:33.656 SIPCONN(7400): HandleSipDialogEvent(CALLING_RESPROV)
20:30:33.656 SIPCONN(7400): Trying Timer deleted...
20:30:33.656 SIPCONN(7400): reliable=0
20:30:33.656 SIPCONN(7400): store remote content
20:30:33.656 SIPCONN(7400): skip SDP pocessing [0/SDP_OFFER_SENT]
20:30:33.656 SIPCONN(7400): 1pcc event CALLING_RESPROV
20:30:33.656:(1) SIPS:LOGBLOCK:END:SIPDATA:]
20:30:33.656:(1) SIPS:LOGBLOCK:BEGIN:SIPDATA:[
20:30:33.656:(1) Received [404,UDP] 1050 bytes from 10.153.12.33:5060 <<<<<
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.153.12.33:5080;branch=z9hG4bK8A46A3EF-E986-4956-AC06-695F3C6C05BF-7
From: "AG_ST-003" <sip:4003@siplhr.com>;tag=BE6D5646-D16A-40C0-870D-EB1D901EA3A7-339
To: <sip:7400@10.153.12.33:5080>;tag=431113CD-DCF9-407F-618F-23EA42B0CC08
CSeq: 1 INVITE
Call-ID: 6D895A22-814A-43F8-8831-CEB364FC4EF4-2@10.153.12.33
Contact: sip:Genesys@10.153.12.30:5070
Content-Length: 228
Content-Type: application/sdp
Record-Route: <sip:21e0828@10.153.12.33:5060;lr;gvp.rm.datanodes=1>
X-Genesys-Orig: 4003
User-Agent: Avaya CM/R015x.02.1.016.4
Alert-Info: <cid:internal@siplhr.com>;avaya-cm-alert-type=internal
Min-SE: 90
X-Genesys-GVP-Session-ID: 39E776D1-8955-49BF-2093-14C314DA86BD;gvp.rm.datanodes=1;gvp.rm.tenant-id=101_ReplayInput_7400
Session-Expires: 1800;refresher=uac
Require: timer

20:30:33.656:(1) SipDialog: event CALLING_RESOK, t=346, s=7, r=5, m=02f66e5c
20:30:33.656 SIPCONN(7400): HandleSipDialogEvent(CALLING_RESOK)
20:30:33.656 SIPCONN(7400): store remote content
20:30:33.656 SIPCONN(7400): sdp state SDP_OFFER_SENT, event SDP_RECEIVED
20:30:33.656 SIPCONN(7400): new sdp state SDP_STATE_NULL, event SDP_RECEIVED
20:30:33.656 SIPCONN(7400): 1pcc event CALLING_RESOK
20:30:33.656 SIPCONN(7400): SetChargingState: true
20:30:33.656:(1) SIPTR(26): Begin step 0 - SipTransactionConnectCompleteAnswer(27)
20:30:33.656 SIPCONN(7400): re-invite-connected-accepted
20:30:33.656 SIPCONN(4003): re-invite-called-initiated
20:30:33.656 SIPCONN(7400): GetAnswer
20:30:33.656 SIPCONN(7400): NotifyResponseOnAnswer
20:30:33.656 SIPCONN(4003): SendAnswer
20:30:33.656 SIPCONN(4003): SendAnswer::Response
20:30:33.656 SIPCONN(4003): SendResponse(200,345)
20:30:33.656:(1) add party '4003' state
20:30:33.656:(1) Sending  [404,UDP] 1243 bytes to 10.153.13.16:5060 >>>>>
SIP/2.0 200 OK
Call-ID: 0aa5ae8c5a1e0198494de61eeb00
CSeq: 1 INVITE
From: "AG_ST-003" <sip:4003@siplhr.com>;tag=0aa5ae8c5a1e0197494de61eeb00
Record-Route: <sip:10.153.13.16:5060;lr>,<sip:10.153.13.16:6001;lr;transport=tls>
To: "7400" <sip:7400@siplhr.com>;tag=BE6D5646-D16A-40C0-870D-EB1D901EA3A7-338
Via: SIP/2.0/UDP 10.153.13.16:5060;branch=z9hG4bK03030316161616161663c0.0;received=10.153.13.16,SIP/2.0/TLS 10.153.13.16;psrrposn=2;received=10.153.13.16;branch=z9hG4bK0aa5ae8c5a1e0199494de61eeb00
Contact: <sip:10.153.12.33:5080>
X-Genesys-CallUUID: H0E918UP9T50142SMM08TM87F4000002
Allow: INVITE, ACK, PRACK, CANCEL, BYE, UPDATE
X-Genesys-Orig: 4003
User-Agent: Avaya CM/R015x.02.1.016.4
Alert-Info: <cid:internal@siplhr.com>;avaya-cm-alert-type=internal
X-Genesys-GVP-Session-ID: 39E776D1-8955-49BF-2093-14C314DA86BD;gvp.rm.datanodes=1;gvp.rm.tenant-id=101_ReplayInput_7400
Session-Expires: 3600;refresher=uas
Min-SE: 3600
Supported: timer
Content-Type: application/sdp
Content-Length: 229

20:30:33.656:(1) SipDialog: event CALLED_RESOK, t=345, s=7, r=5, m=02f62ec4
20:30:33.656 SIPCONN(4003): HandleSipDialogEvent(CALLED_RESOK) - filtered
20:30:33.656 SIPCONN(4003): TRCLR(345)
20:30:33.656 SIPCONN(4003): sdp state SDP_OFFER_RECEIVED, event SDP_ANSWER_SENT
20:30:33.656 SIPCONN(4003): new sdp state SDP_STATE_NULL, event SDP_ANSWER_SENT
20:30:33.656 SIPCONN(7400): state e:3,p:2,s:3,c:0,rc:0,m:1
20:30:33.656 SIPCONN(7400): SetChargingState: true
20:30:33.656 SIPPARTY(7400): 5 verify update of party-connection state A-C
20:30:33.656 SIPPARTY(7400): 5 update party-connection state A-C
20:30:33.656 ClearContext: party 7400.2f66b68-2f6db50:1
20:30:33.656 +++ CIFace::Event +++
  +++ Pre-event +++
    Type EventEstablished
    Devices: <7400/7400> <-/4003> <-/->
    Calls: 2/009401ee93337007/2.2f6db50/c:2/r:0 0/none
    Parties: D7400/7400.2f66b68-2f6db50:1/l:2/r:0/Alerting,Destination
    X4003/4003.2f74cb0-2f6db50:1/l:1/r:0/Dialing,Origination
    none
    Flags: divert=0 hook=0 postCall=0 active=1 moveAll=1 callType=1 hideOtherPi=0 InternalOther=0
  --- Pre-event ---
  +++ Established +++
20:30:33.656:(1) device off hook
    SetEstablished: party 4003.2f74cb0-2f6db50:1, cause Null
    -- party_info 4003.2f74be0 state change: from <Connected,Dialing> to <Connected>
    -- TellEstablished
    SetEstablished: party 7400.2f66b68-2f6db50:1, cause Null
    -- party_info 7400.2609b88 state change: from <Alerting> to <Connected>
    +++ TAgentEmulator::party_established +++
    --- TAgentEmulator::party_established ---
@20:30:33.6560 [0] 8.0.400.25 distribute_event: message EventEstablished
AttributeEventSequenceNumber 000000000000004c
AttributeTimeinuSecs 656000
AttributeTimeinSecs 1307547033 (20:30:33)
AttributeExtensions [2] 00 00..
AttributeOtherDNRole 1
AttributeOtherDN '4003'
AttributeThisDNRole 2
AttributeThisDN '7400'
AttributeNetworkPartyRole 2
AttributeNetworkDestDN 'SIP_Lhr::7400'
AttributeLastTransferOrigDN '4003'
AttributeLastTransferConnID 009401ee93337007
AttributeLastTransferHomeLocation 'TServer_Lhr@Avaya_Lhr'
AttributeFirstTransferOrigDN '4003'
AttributeFirstTransferConnID 009401ee93337007
AttributeFirstTransferHomeLocation 'TServer_Lhr@Avaya_Lhr'
AttributeANI '4003'
AttributeDNIS '7400'
AttributeUserData [712] 00 1d 00 00..
'MenuLevel' 'Accounts'
'Language' 'E'
'IVRSkill' 'Account Specialist'
'TransferReason' 'Unknown Error'
'FromAvaya' '7100'
AttributeCallUUID 'H0E918UP9T50142SMM08TM87F4000002'
AttributeConnID 009401ee93337007
AttributeCallID 2
AttributePropagatedCallType 4
AttributeCallType 2
AttributeCallState 0
20:30:33.656 Int 04544 Interaction message "EventEstablished" generated
    -- TellEstablished
    SetActive: party 7400.2f66b68-2f6db50:1, cause Null
    -- Cleanup call leg
  --- Established ---
  +++ Post-event +++
    Type EventEstablished
    Devices: <7400/7400> <-/4003> <-/->
    Calls: 2/009401ee93337007/2.2f6db50/c:2/r:0 0/none
    Parties: D7400/7400.2f66b68-2f6db50:1/l:2/r:0/Established,Destination
    X4003/4003.2f74cb0-2f6db50:1/l:1/r:0/Established,Origination
    none
    Flags: divert=0 hook=0 postCall=0 active=1 moveAll=1 callType=1 hideOtherPi=0 InternalOther=0
  --- Post-event ---
20:30:33.656 --- CIFace::Event ---
20:30:33.656 SIPCONN(7400): NotifyOnComplete
20:30:33.656:(1) SIPS:LOGBLOCK:END:SIPDATA:]
20:30:33.656:(1) SIPS:LOGBLOCK:BEGIN:SIPDATA:[
20:30:33.656:(1) Received [404,UDP] 514 bytes from 10.153.13.16:5060 <<<<<
ACK sip:10.153.12.33:5080 SIP/2.0
From: "AG_ST-003" <sip:4003@siplhr.com>;tag=0aa5ae8c5a1e0197494de61eeb00
To: "7400" <sip:7400@siplhr.com>;tag=BE6D5646-D16A-40C0-870D-EB1D901EA3A7-338
Call-ID: 0aa5ae8c5a1e0198494de61eeb00
CSeq: 1 ACK
Max-Forwards: 69
Via: SIP/2.0/UDP 10.153.13.16:5060;branch=z9hG4bK03030316161616161663c0.1,SIP/2.0/TLS 10.153.13.16;psrrposn=1;branch=z9hG4bK0aa5ae8c5a1e019a494de61eeb00
User-Agent: Avaya CM/R015x.02.1.016.4
Content-Length: 0
Record-Route: <sip:10.153.13.16:5060;lr>


20:30:33.656:(1) SipDialog: event CONNECTED_ACK, t=345, s=7, r=5, m=02f62ec4
20:30:33.656 SIPCONN(4003): HandleSipDialogEvent(CONNECTED_ACK)
20:30:33.656 SIPCONN(4003): new transaction
20:30:33.656 SIPCONN(4003): store remote content
20:30:33.656 SIPCONN(4003): skip SDP pocessing [0/SDP_STATE_NULL]
20:30:33.656 SIPCONN(4003): Connect(4,26)
20:30:33.656 SIPCONN(4003): TRCLR(0)
20:30:33.656 SIPCONN(4003): state e:3,p:1,s:3,c:0,rc:0,m:1
20:30:33.656 SIPCONN(4003): SetChargingState: true
20:30:33.656 SIPPARTY(4003): 4 verify update of party-connection state I-C
20:30:33.656 SIPPARTY(4003): other device is updated to the 7400
20:30:33.656 SIPCONN(4003): NotifyOnComplete
20:30:33.656 SIPCONN(7400): Connect complete, other device '4003',(02f66de8,02f62e50)
20:30:33.656 SIPCONN(7400): SendAck(346)
20:30:33.656:(1) Sending  [404,UDP] 595 bytes to 10.153.12.33:5060 >>>>>
ACK sip:Genesys@10.153.12.30:5070 SIP/2.0
From: "AG_ST-003" <sip:4003@siplhr.com>;tag=BE6D5646-D16A-40C0-870D-EB1D901EA3A7-339
To: <sip:7400@10.153.12.33:5080>;tag=431113CD-DCF9-407F-618F-23EA42B0CC08
Call-ID: 6D895A22-814A-43F8-8831-CEB364FC4EF4-2@10.153.12.33
CSeq: 1 ACK
Content-Length: 0
Via: SIP/2.0/UDP 10.153.12.33:5080;branch=z9hG4bK8A46A3EF-E986-4956-AC06-695F3C6C05BF-8
Route: <sip:21e0828@10.153.12.33:5060;lr;gvp.rm.datanodes=1>
Allow: INVITE, ACK, PRACK, CANCEL, BYE, REFER, INFO, UPDATE, MESSAGE, NOTIFY, OPTIONS
Max-Forwards: 69
User-Agent: Avaya CM/R015x.02.1.016.4


20:30:33.656:(1) SipDialog: event CONNECTED_SEND_ACK, t=346, s=7, r=5, m=02f66e5c
20:30:33.656 SIPCONN(7400): HandleSipDialogEvent(CONNECTED_SEND_ACK) - filtered
20:30:33.656 SIPCONN(4003): Connect complete, other device '7400',(02f62e50,02f66de8)
20:30:33.656:(1) SIPTR(27): complete
20:30:33.656:(1) SIPTR(26): Step 0 - SipTransactionConnectCompleteAnswer(27) complete
20:30:33.656:(1) SIPTR(26): complete
20:30:33.656:(1) SIPCM: transaction SipScenario(26) complete
20:30:33.656:(1) PI: 00 S[CI]D[4003]C[*D[4003]]P[7400]
20:30:33.656:(1) PI: 00 S[CA]D[7400]C[*D[7400]]P[4003]
20:30:33.656:(1) CALLSTATE(a:2,d:0,i:0,e:1,r:0,o:0)
20:30:33.656:(1) call1 2 idle
20:30:33.656:(1) SIPS:LOGBLOCK:END:SIPDATA:]
20:30:33.656:(1) SIPS:LOGBLOCK:BEGIN:SIPDATA:[
20:30:33.656:(1) Received [404,UDP] 834 bytes from 10.153.13.16:5060 <<<<<
UPDATE sip:10.153.12.33:5080 SIP/2.0
Call-ID: 0aa5ae8c5a1e0198494de61eeb00
CSeq: 2 UPDATE
From: "AG_ST-003" <sip:4003@siplhr.com>;tag=0aa5ae8c5a1e0197494de61eeb00
To: "7400" <sip:7400@siplhr.com>;tag=BE6D5646-D16A-40C0-870D-EB1D901EA3A7-338
Via: SIP/2.0/UDP 10.153.13.16:5060;branch=z9hG4bK0303031616161616168bc7.0,SIP/2.0/TLS 10.153.13.16;psrrposn=1;received=10.153.13.16;branch=z9hG4bK0aa5ae8c5a1e019b494de61eeb00
Content-Length: 0
Contact: "User" <sip:10.153.13.16>
Max-Forwards: 69
User-Agent: Avaya CM/R015x.02.1.016.4
Allow: INVITE,CANCEL,BYE,ACK,PRACK,SUBSCRIBE,NOTIFY,REFER,OPTIONS,INFO,PUBLISH
Supported: timer,replaces,join,histinfo,100rel
Min-SE: 3600
Session-Expires: 3600;refresher=uac
P-Asserted-Identity: "User" <sip:siplhr.com:6001>
Record-Route: <sip:10.153.13.16:5060;lr>


20:30:33.656:(1) SIPDLG[4]: register TRN[347]
20:30:33.656:(1) SipDialog: event CONNECTED_REQUEST, t=347, s=7, r=5, m=02f62ec4
20:30:33.656 SIPCONN(4003): HandleSipDialogEvent(CONNECTED_REQUEST)
20:30:33.656 SIPCONN(4003): new transaction
20:30:33.656 SIPCONN(4003): 1pcc event CONNECTED_REQUEST
20:30:33.656 SIPCONN(4003): SendResponse(200,347)
20:30:33.656:(1) add party '4003' state
20:30:33.656:(1) Sending  [404,UDP] 729 bytes to 10.153.13.16:5060 >>>>>
SIP/2.0 200 OK
Call-ID: 0aa5ae8c5a1e0198494de61eeb00
CSeq: 2 UPDATE
From: "AG_ST-003" <sip:4003@siplhr.com>;tag=0aa5ae8c5a1e0197494de61eeb00
To: "7400" <sip:7400@siplhr.com>;tag=BE6D5646-D16A-40C0-870D-EB1D901EA3A7-338
Via: SIP/2.0/UDP 10.153.13.16:5060;branch=z9hG4bK0303031616161616168bc7.0;received=10.153.13.16,SIP/2.0/TLS 10.153.13.16;psrrposn=1;received=10.153.13.16;branch=z9hG4bK0aa5ae8c5a1e019b494de61eeb00
Record-Route: <sip:10.153.13.16:5060;lr>
Contact: <sip:10.153.12.33:5080>
X-Genesys-CallUUID: H0E918UP9T50142SMM08TM87F4000002
Allow: INVITE, ACK, PRACK, CANCEL, BYE, REFER, INFO, UPDATE, MESSAGE, NOTIFY, OPTIONS
Session-Expires: 3600;refresher=uas
Min-SE: 3600
Supported: timer
Content-Length: 0


20:30:33.656:(1) SipDialog: event CONNECTED_SEND_RESOK, t=347, s=7, r=8, m=02f62ec4
20:30:33.656 SIPCONN(4003): HandleSipDialogEvent(CONNECTED_SEND_RESOK) - filtered
20:30:33.656:(1) SIPS:LOGBLOCK:END:SIPDATA:]
20:30:33.797:(1) SIPS:LOGBLOCK:BEGIN:SIPDATA:[
20:30:33.797:(1) Received [404,UDP] 828 bytes from 10.153.13.16:5060 <<<<<
UPDATE sip:10.153.12.33:5080 SIP/2.0
Call-ID: 0aa5ae8c5a1e0198494de61eeb00
CSeq: 3 UPDATE
From: "AG_ST-003" <sip:4003@siplhr.com>;tag=0aa5ae8c5a1e0197494de61eeb00
To: "7400" <sip:7400@siplhr.com>;tag=BE6D5646-D16A-40C0-870D-EB1D901EA3A7-338
Via: SIP/2.0/UDP 10.153.13.16:5060;branch=z9hG4bK030303161616161616b3ce.0,SIP/2.0/TLS 10.153.13.16;psrrposn=1;received=10.153.13.16;branch=z9hG4bK0aa5ae8c5a1e019c494de61eeb00
Content-Length: 0
Contact: "AG_ST-026" <sip:4026@10.153.13.16>
Max-Forwards: 69
User-Agent: Avaya CM/R015x.02.1.016.4
Allow: INVITE,CANCEL,BYE,ACK,PRACK,SUBSCRIBE,NOTIFY,REFER,OPTIONS,INFO,PUBLISH
Supported: timer,replaces,join,histinfo,100rel
Min-SE: 3600
Session-Expires: 3600;refresher=uac
P-Asserted-Identity: "AG_ST-026" <sip:4026@siplhr.com:6001>
Record-Route: <sip:10.153.13.16:5060;lr>


20:30:33.797:(1) SIPDLG[4]: register TRN[348]
20:30:33.797:(1) SipDialog: event CONNECTED_REQUEST, t=348, s=7, r=5, m=02f62ec4
20:30:33.797 SIPCONN(4003): HandleSipDialogEvent(CONNECTED_REQUEST)
20:30:33.797 SIPCONN(4003): new transaction
20:30:33.797 SIPCONN(4003): 1pcc event CONNECTED_REQUEST
20:30:33.797 SIPCONN(4003): SendResponse(200,348)
20:30:33.797:(1) add party '4003' state
20:30:33.797:(1) Sending  [404,UDP] 729 bytes to 10.153.13.16:5060 >>>>>
SIP/2.0 200 OK
Call-ID: 0aa5ae8c5a1e0198494de61eeb00
CSeq: 3 UPDATE
From: "AG_ST-003" <sip:4003@siplhr.com>;tag=0aa5ae8c5a1e0197494de61eeb00
To: "7400" <sip:7400@siplhr.com>;tag=BE6D5646-D16A-40C0-870D-EB1D901EA3A7-338
Via: SIP/2.0/UDP 10.153.13.16:5060;branch=z9hG4bK030303161616161616b3ce.0;received=10.153.13.16,SIP/2.0/TLS 10.153.13.16;psrrposn=1;received=10.153.13.16;branch=z9hG4bK0aa5ae8c5a1e019c494de61eeb00
Record-Route: <sip:10.153.13.16:5060;lr>
Contact: <sip:10.153.12.33:5080>
X-Genesys-CallUUID: H0E918UP9T50142SMM08TM87F4000002
Allow: INVITE, ACK, PRACK, CANCEL, BYE, REFER, INFO, UPDATE, MESSAGE, NOTIFY, OPTIONS
Session-Expires: 3600;refresher=uas
Min-SE: 3600
Supported: timer
Content-Length: 0


20:30:33.797:(1) SipDialog: event CONNECTED_SEND_RESOK, t=348, s=7, r=8, m=02f62ec4
20:30:33.797 SIPCONN(4003): HandleSipDialogEvent(CONNECTED_SEND_RESOK) - filtered
20:30:33.797:(1) SIPS:LOGBLOCK:END:SIPDATA:]
@20:30:33.8750 [ISCC] [connection 02f16e28] Received from connection [440]2
@20:30:33.8750 [ISCC] Received from server TServer_Lhr@Avaya_Lhr/0: message ISCCEventPartyChanged
ISCCAttributeOperationUUID 'GDPVC6C8O14O94U1AS3L02NTR800002P'
ISCCAttributeThirdPartyDNRole TransferredBy
ISCCAttributeThirdPartyDN 'Avaya_Lhr::4003'
ISCCAttributeDestinationDN 'Avaya_Lhr::4026'
ISCCAttributeOriginationDNRole Destination
ISCCAttributeFirstTransferConnID 009401ee93337005
ISCCAttributeFirstTransferHomeLocation 'TServer_Lhr@Avaya_Lhr'
ISCCAttributeLastTransferConnID 009401ee93337005
ISCCAttributeLastTransferHomeLocation 'TServer_Lhr@Avaya_Lhr'
ISCCAttributeCallState Transferred
ISCCAttributeCallType Outbound
ISCCAttributeUpdateRevision 589972 [00090094]
ISCCAttributeUserData
'MenuLevel' 'Accounts'
'Language' 'E'
'IVRSkill' 'Account Specialist'
'TransferReason' 'Unknown Error'
'FromAvaya' '7100'
ISCCAttributeConnID 009401ee93337005
ISCCAttributePreviousConnID 009401ee93337007
ISCCAttributeTrackingID 9699335 [00940007]
@20:30:33.8750 [ISCC] Origination party:
@ c:009401ee93337007,02f667e0 @ m:0000000000000000,00000000 p:2 i:00000002 nw:0000000000000000 t:2
  p:0000000000000000,02f74be0 @ c:009401ee93337007,02f667e0 r:1 ----- n:4003:
  p:0000000000000000,02609b88 @ c:009401ee93337007,02f667e0 r:2 ----- n:7400:
* p:009401ee93337007,00000000 @ c:009401ee93337007,02f667e0 r:1 ---t- n:4003:TServer_Lhr@Avaya_Lhr
@20:30:33.8750 [ISCC] Party Event propagation has been started
@20:30:33.8750 Call [009401ee93337007]: urid 00090094
20:30:33.875  -- call_info::committed changed
20:30:33.875  -- new connid
@20:30:33.8750 [ISCC] ConnectionId changed (was 009401ee93337007)
@ c:009401ee93337005,02f667e0 @ m:0000000000000000,00000000 p:2 i:00000002 nw:0000000000000000 t:2
  p:0000000000000000,02f74be0 @ c:009401ee93337005,02f667e0 r:1 ----- n:4003:
  p:0000000000000000,02609b88 @ c:009401ee93337005,02f667e0 r:2 ----- n:7400:
  p:009401ee93337007,00000000 @ c:009401ee93337005,02f667e0 r:1 ---t- n:4003:TServer_Lhr@Avaya_Lhr
20:30:33.875  -- call_info::committed changed
@20:30:33.8750 [ISCC] No DDP message for EventPartyChanged from suspended set for dn <7400>
@20:30:33.8750 [0] 8.0.400.25 distribute_event: message EventPartyChanged
AttributeEventSequenceNumber 000000000000004d
AttributeTimeinuSecs 875000
AttributeTimeinSecs 1307547033 (20:30:33)
AttributeCallType 2
AttributePropagatedCallType 3
AttributeCallID 2
AttributeConnID 009401ee93337005
AttributeCallUUID 'H0E918UP9T50142SMM08TM87F4000002'
AttributeUserData [712] 00 1d 00 00..
'MenuLevel' 'Accounts'
'MenuLevel' 'Accounts'
'Language' 'E'
'IVRSkill' 'Account Specialist'
'TransferReason' 'Unknown Error'
'FromAvaya' '7100'
AttributeDNIS '7400'
AttributeANI '4003'
AttributeFirstTransferHomeLocation 'TServer_Lhr@Avaya_Lhr'
AttributeFirstTransferConnID 009401ee93337005
AttributeLastTransferHomeLocation 'TServer_Lhr@Avaya_Lhr'
AttributeLastTransferConnID 009401ee93337005
AttributeLastTransferOrigDN '4003'
AttributeNetworkDestDN 'SIP_Lhr::7400'
AttributeNetworkPartyRole 2
AttributeCallState 1
AttributePreviousConnID 009401ee93337007
AttributeThisDN '7400'
AttributeThisDNRole 2
AttributeOtherDN 'Avaya_Lhr::4026'
AttributeThirdPartyDN 'Avaya_Lhr::4003'
AttributeThirdPartyDNRole 7
20:30:33.875 Int 04544 Interaction message "EventPartyChanged" generated
@20:30:33.8750 [ISCC] Party Event propagation has been finished
20:30:34.015:(1) SIPS:LOGBLOCK:BEGIN:SIPDATA:[
20:30:34.015:(1) Received [404,UDP] 384 bytes from 10.153.12.33:5064 <<<<<
OPTIONS sip:10.153.12.33:5080 SIP/2.0
Via: SIP/2.0/UDP 10.153.12.33:5064;branch=z9hG4bK0ac6ded8ef959a
From: sip:GVP@10.153.12.33:5064;tag=3C3585CA-BF2F-4B42-F8B7-3147666A7AFD
To: sip:10.153.12.33:5080
Max-Forwards: 70
CSeq: 670 OPTIONS
Call-ID: F1E99562-3BA6-47E1-AEA0-04007C0DCED3-5064@10.153.12.33
Contact: <sip:GVP@10.153.12.33:5064>
Content-Length: 0
Supported: timer

Offline Allan

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  • Posts: 39
  • Karma: -1
Re: GVP 8.1 : Userdata not recieved In Agent to GVP Conference Scenario
« Reply #2 on: June 09, 2011, 08:48:08 PM »
From the logs you seem to be using ports 5060, 5064, 5070 and 5080.
Please explain this?
Regards
Allan

Offline N.Ali

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  • Posts: 12
  • Karma: 0
Re: GVP 8.1 : Userdata not recieved In Agent to GVP Conference Scenario
« Reply #3 on: June 10, 2011, 08:04:06 AM »
5060- RM
5070 - MCP
5080 - SIP Server