Author Topic: Meamory Leak issue while developing customized GAD using Platform SDK 8.0  (Read 2835 times)

Offline visveswars

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Dear All,

i recently tried platform sdk 8.0 for developing a customized GAD application.I got strange experiences.I only wrote single module for agent login using visual studio 2008. i dint use any variables or my application does not have any heavy variables, i directly created a URI to SIP TServer 8.0 version. and hard coded a agent user name,password,extension.

While the first step was to make a connection to TServer and then RequestAgentLogin class. The issue was, once the TServer Protocol is opened and Agent gets logged in, the W3WP.EXE memeory usage increases continuously. the particular App Pool have been allocated 500MB and this simple agent login eats up all 500MB in 4hrs and agent is forced logged out as the W3WP.EXE process has been killed due to OOM. There is no memory leak from application as i can confirm with RedAnt tools, and my application has no variables to leak as well.

If some one has come across this situation, kindly help me with the situation. 

Offline visveswars

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Hi i downgraded the platform sdk to 7.6 and still face this issue. Any one can help me with the issue.

Offline cavagnaro

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Just to be sure, you are modifying GAD or doing your own Web component?

Offline visveswars

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Hi all,

I am developing my own web application using platform sdk 8.0

Offline cavagnaro

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What I'd do is to go and comment almost everything and begin to test until I find what causes that. Start with Connection, then login and so on with agent actions...
I'd seriously think on opening a ticket directly with Genesys as we all are only end users and they are the masters of the code...