" /> Delete default business Attribute - Genesys CTI User Forum

Author Topic: Delete default business Attribute  (Read 1601 times)

Offline Gui75

  • Jr. Member
  • **
  • Posts: 99
  • Karma: 0
Delete default business Attribute
« on: April 26, 2011, 06:27:18 PM »
Advertisement
Hi,

I would like to delete default CustomerSegment business Attribute.
But CME does not allow me to do it.

The issue I have is that URS attaches the default value of this business attribute when taking routing decision.
And this causes Info Mart to report on a 'default' CustomerSegment

Any idea?

Thanks