Poll

Which of the following would you like to see as a supplemental in-depth technical guide? (Choose as many as you wish);

Inbound Interactions (Voice and Multimedia)
32 (15.8%)
Outbound Interactions (Voice and Multimedia)
22 (10.8%)
Volume Reporting (CCA and CCPulse)
18 (8.9%)
Interaction Reporting (Infomart)
25 (12.3%)
Genesys SIP Server
32 (15.8%)
Genesys Voice Portal (GVP)
32 (15.8%)
intelligent Customer Front Door (iCFD)
13 (6.4%)
interactive Workflow Distribution (iWD)
20 (9.9%)
Genesys Advisor (Informiam)
7 (3.4%)
Other (Please post your idea...)
2 (1%)

Total Members Voted: 56

« previous next »
Pages: [1]   Go Down

Author Topic: The Handbook - do you want MORE...?  (Read 3364 times)

tony

  • Guest
The Handbook - do you want MORE...?
« on: April 17, 2011, 12:07:08 PM »
Hi everyone!

Many of you are aware of The Handbook as an introduction to the Genesys Platform.  Some of the feedback I have received is that some areas need some technical areas expanded.  I have always seen The Handbook as an *introduction* to Genesys for *anyone* - rather than any sort of "cook book".  So - I am considering creating some supplemental publications for this purpose...  I'd appreciate your feedback whether any of the Solutions listed would interest you (as technicians/engineers) - and perhaps what content you would like to see in them..?

Thanks!

TT
Logged
Marked as best answer by on January 17, 2025, 03:43:51 PM

tony

  • Guest
Re: The Handbook - do you want MORE...?
« Reply #1 on: April 28, 2011, 07:46:00 AM »
  • Undo Best Answer
    • It looks like SIP Server is out in front - but over 100 Views and so few Votes... Come on people! :)

    TT
    Logged
    Pages: [1]   Go Up
    « previous next »