Send calls thru queue only for reporting?

[vma]

Hello,
I have an environment with Avaya PBX (AES Avaya) - Genesys TServer (TSAPI). The problem is when transfering the calls from TSAPI to SIP side sometimes I lose some calls. This will be traced by Avaya Team but I have some how to detect that in TSAPI entered more calls than in SIP.
So, in TSAPI I use the Target Selection I choose VQ_AllTSAPICalls queue and send call to a SIP RP, which is ok. In SIP side, can I put at the beginning of my strategy some function or something to send all calls thru a queue (eg. VQ_AllSIPCalls) and than continue with my strategy? Both Target Selection and SelectDN requires me to have a target and I really woudn't like to use 2 RPs and 2 strategies for this if there is another way for doing this.

Thank you,
Mihai

[nickers]

Hello Mihai

You could try creating a 'dummy' Place Group in CME. Create a Place, but do not put anything in it. Put this Place into your dummy Place Group. Now create a target object near the start of your strategy and set it to target the dummy Place Group. Set your VQ up in the target object and this should do the trick. Don't forget that calls will (should) always fall out of the red port of the target object, because there is no valid target, so your routing should continue from there. HTH. Nick

[vma]

Thank you Nick, I did something like that my self but used the "Martian" language skill
So ye, this trick works but I thought that there is a proper way to do this designed by Genesys. I guess this trick will have to do than.

Thanks,
Mihai