Symposium Link vs. Meridian Link (Nortel Networks)

[Ralf Rottmann]

Hi there,

in one of the other threads somebody asked for the evolution of Symposium Link and wether Meridian Link will be taken out of production by November.

We've got an (unofficial) technical statement in our European CallCentre Technology Forum.

Please refer to

http://www.rottmann.net/callcentre

and jump to PBX / Nortel Networks
or
jump to CTI Middleware / Genesys TServer

for the full thread! Here's an excerpt:

"Symposium Link 6.01 is the latest step in Nortel Network's continually evolving CTI strategy. It is a software only product, combining Meridian Link 5 functionality with the ease of installation/maintenance that comes with a software product [...]"