Aladin - please understand that this is a volunteer forum - we are not your direct connect with Genesys Support.
I really would suggest that you learn how to raise a support ticket with Genesys (an SR), rather than expecting this Forum to answer you queries. That way, you will be able to explain what your problem is, what components you are using and how the problem happened.
We are "just" Users (sorry Cav!) and, without some sort of context, we can try to help but, ultimately, your first "line of defense" shoulde be Genesys....
[quote author=ALADIN link=topic=6314.msg27494#msg27494 date=1301643077]
Exception in thread "main" com.genesyslab.platform.commons.protocol.ProtocolException: Error opening connection
at com.genesyslab.platform.commons.protocol.DuplexChannel.waitForOpen(Unknown Source)
at com.genesyslab.platform.commons.protocol.DuplexChannel.completeOpen(Unknown Source)
at com.genesyslab.platform.commons.protocol.DuplexChannel.open(Unknown Source)
at com.genesyslab.platform.commons.protocol.DuplexChannel.open(Unknown Source)
at TServerConnexion.main(TServerConnexion.java:52)
Caused by: java.lang.ClassCastException: java.lang.String cannot be cast to [B
at com.genesyslab.platform.voice.protocol.runtime.codec.EventMaskCodec.decodeFromConnection(Unknown Source)
at com.genesyslab.platform.commons.protocol.runtime.ProtocolMessagePackagerImpl.doStoreAttribute(Unknown Source)
at com.genesyslab.platform.commons.protocol.runtime.ProtocolMessagePackagerImpl.storeAttribute(Unknown Source)
at com.genesyslab.platform.commons.protocol.runtime.ProtocolMessagePackagerImpl.onAttribute(Unknown Source)
at com.genesyslab.platform.commons.connection.impl.CommonMessageProducerImpl.addObject(Unknown Source)
at com.genesyslab.platform.commons.connection.impl.CommonMessageProducerImpl.parse(Unknown Source)
at com.genesyslab.platform.commons.connection.impl.StreamParser.processPacket(Unknown Source)
at com.genesyslab.platform.commons.connection.impl.StreamParser.processBytes(Unknown Source)
at com.genesyslab.platform.commons.connection.impl.CommonMessageTransportImpl.processData(Unknown Source)
at com.genesyslab.platform.commons.connection.impl.mux.MultiplexingConnectionImpl.processData(Unknown Source)
at com.genesyslab.platform.commons.connection.impl.mux.MultiplexingConnectionImpl.onDataReady(Unknown Source)
at com.genesyslab.platform.commons.connection.impl.mux.SelectorManager$SelectorThread.processInput(Unknown Source)
at com.genesyslab.platform.commons.connection.impl.mux.SelectorManager$SelectorThread.processSingleKey(Unknown Source)
at com.genesyslab.platform.commons.connection.impl.mux.SelectorManager$SelectorThread.processSingleKeySafe(Unknown Source)
at com.genesyslab.platform.commons.connection.impl.mux.SelectorManager$SelectorThread.processKeys(Unknown Source)
at com.genesyslab.platform.commons.connection.impl.mux.SelectorManager$SelectorThread.selectorLoop(Unknown Source)
at com.genesyslab.platform.commons.connection.impl.mux.SelectorManager$SelectorThread.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
[/quote]
