Author Topic: Agent Group information using interaction SDK  (Read 3362 times)

jitu

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Agent Group information using interaction SDK
« on: February 08, 2010, 07:33:23 PM »
Hi All,

I'm developing one small agent desktop in .Net using interaction sdk services. Please help me how to read the data from Annex tab in Agent group.

I have used getAgentsDTO() for retrieving the individual agent information but i need to find the KVP of Annex configuration of agent group.


thanks!