« previous next »
Pages: [1]   Go Down

Author Topic: Call Concentrator  (Read 3297 times)

Offline kishore

  • Newbie
  • *
  • Posts: 23
  • Karma: 0
Call Concentrator
« on: December 20, 2009, 03:19:50 PM »
Hi Guys!

Can you please post any documentation/quick reference guide (possibly with any screen shots) on call concentrator?


Thanks in advance
Logged

Offline Adam G.

  • Hero Member
  • *****
  • Posts: 552
  • Karma: 12
  • Still Gorgeous.......
Re: Call Concentrator
« Reply #1 on: December 20, 2009, 05:34:34 PM »
Have you thought about downloading them from the Genesys Tech Support website?

Logged

Offline kishore

  • Newbie
  • *
  • Posts: 23
  • Karma: 0
Re: Call Concentrator
« Reply #2 on: December 21, 2009, 02:43:06 PM »
yes! but i am looking for something like tony's rough guides.
Logged

tony

  • Guest
Re: Call Concentrator
« Reply #3 on: December 22, 2009, 07:42:02 AM »
....A Rough Guide for Call Concentrator.. with the SCDR, GCDR, EVREF, EVREFX, AREC and EVDATA Tables which provide an ODS of call data...?  Really...?  I thought the ICON>Infomart Guide was a bit forward-looking... lol

Seriously though - there is a Deployment Guide, a Getting Started Guide, a Master Index and a Reference Manual available on the Genesys Knowledge Base - is that not enough...?

Maybe you can think of some specific questions you want to ask, here...?

Unless anyone else wants a Rough Guide to Call Concentrator...?

Tony

Logged
Pages: [1]   Go Up
« previous next »