GVP Proactive ... how to set a Dial Tone S.OS.

[GenesysNewbie]

Hi guyz,

i have this full gvp proactive (not a obn native solution) solution, but the calling list provided is populated (in a customer process) with only 9 digits numbers. In order to dial i need 10 digits, the first one is the number who active the dial tone. (off hook - 9 for dial tone - phone number).

In outbound i can set in OCS a public_access_network_code = L9  parameter, so it means L is teh tone, and teh 9 is the number who atives the dial tone... looking the manuals, this parameter requires a CPD in order to dial...

In Proactive CPD is not used. SO the BIG QUESTION, how to set this dial tone digit ??

thanks in advance

[René]

Hi,

Have you tried to configure the option "public_network_access_code" for calling list used by Power GVP campaign? You must not use Dialogic specific parameters (like L) but specify the number (9) only.

R.

[GenesysNewbie]

Rene taht parameter is for CPD Server only...

however thanks 4 ur help, i reraally apreciate it.

[René]

Hi,

This parameter is used by OCS every time it sends request to make a call. There is optional part - Dialogic control parameter - of this parameter that is CPD specific. Have you tried it or not?

R.

[GenesysNewbie]

yes it does not work.

i am still researching...