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Author Topic: Call Flow from the call made till the call released  (Read 2462 times)

suresh

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Call Flow from the call made till the call released
« on: January 06, 2010, 07:27:43 PM »
Hi All,

I'm relatively new to Genesys CTI. Can anybody please help me with this query. It would be very helpful if you can explain with the Events and Messages.

Regards,
Suresh
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Offline Fra

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Re: Call Flow from the call made till the call released
« Reply #1 on: January 08, 2010, 12:02:03 AM »
  • Best Answer
    • That can't be answered, it's too generic, it depends on direction, environment deployed, strategy implemented, DN's used etcetera

    Fra
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    Re: Call Flow from the call made till the call released
    « Reply #2 on: January 08, 2010, 11:21:44 AM »
  • Best Answer
    • strongly agreed wit Fra
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