Author Topic: how to test DLG connection.  (Read 3323 times)

geni1

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how to test DLG connection.
« on: December 10, 2009, 08:35:33 AM »
I'm going to depoyment Framework 7.6 , Tserver will connect with AES via DLG .
Is there any testing tool which I can test the CTI link and AES connection ? how do I know the link is configured properly ?

Thanks in advance  ??? ???

Marked as best answer by on October 08, 2024, 07:43:51 PM

IanDS_

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Re: how to test DLG connection.
« Reply #1 on: December 10, 2009, 01:06:34 PM »
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  • Well the first thing is to make sure it is configured on the tserver correctly and that you are getting an eventlinkconnected message back.

    Its pretty easy to get a connection..... once you get that there rest is all from Genesys side, except maybe depending on how you want to handle TACW and RONA.

    Ian DS