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Author Topic: Help!  (Read 5305 times)

John Nicolson

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Help!
« on: November 22, 2009, 03:56:22 PM »
Hello forum,

I currently use CCPulse and Hyperion on a daily basis, i have recently applied for job as a "trainee telephony systems administrator" which would involve learning more about Genysys. Therefore i have been set task of giving 10 minute presentation as part of interview process about Genysys cti and its benefits to an inbound call-centre, any help would be very much apprecited as this is a field that interests me greatly!

Kind regards,

John 

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Offline mark

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Re: Help!
« Reply #1 on: November 22, 2009, 07:45:43 PM »
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    • I'm sure the genesys website would give you shed loads of things you can talk about which would cover what Genesys is and how it can help your contact centre :]
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    tony

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    Re: Help!
    « Reply #2 on: November 22, 2009, 08:46:45 PM »
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    • Try 001 and 004 of my Rough Guides...

    :)

    Tony

    [quote author=John Nicolson link=topic=4924.msg21905#msg21905 date=1258905382]
    Hello forum,

    I currently use CCPulse and Hyperion on a daily basis, i have recently applied for job as a "trainee telephony systems administrator" which would involve learning more about Genysys. Therefore i have been set task of giving 10 minute presentation as part of interview process about Genysys cti and its benefits to an inbound call-centre, any help would be very much apprecited as this is a field that interests me greatly!

    Kind regards,

    John  


    [/quote]
    « Last Edit: January 06, 2010, 10:46:42 AM by Tony Tillyer »
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    Offline mark

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    Re: Help!
    « Reply #3 on: November 23, 2009, 12:05:43 PM »
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    • ooo I completely forgot about your guides TT! :D
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    tony

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    Re: Help!
    « Reply #4 on: November 23, 2009, 03:21:48 PM »
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    • Christmas Card list.... let me see.... Mark....? Nooo....

    ;)

    lol

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    JohnNic

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    Re: Help!
    « Reply #5 on: November 23, 2009, 09:12:22 PM »
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    • Mark, if you help i will give moe than chrsitmas card!!!
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    tony

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    Re: Help!
    « Reply #6 on: November 23, 2009, 09:52:18 PM »
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    • John - have you read the Guides...?

    T
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    Offline mark

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    Re: Help!
    « Reply #7 on: November 24, 2009, 10:24:36 AM »
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    • John, i get help from Tony :P

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    tony

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    Re: Help!
    « Reply #8 on: November 24, 2009, 11:45:14 AM »
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    • Mark - I think he's run away... in the Monty Python sense... ;)
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