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Author Topic: Hyperion still supplied?  (Read 2939 times)

Offline Adam G.

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Hyperion still supplied?
« on: November 20, 2009, 06:49:40 AM »
Simple question really, do Genesys still supply Hyperion as standard with CCA?

Pavel
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Offline Timur Karimov

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Re: Hyperion still supplied?
« Reply #1 on: November 20, 2009, 09:49:56 AM »
Hi Pavel,

I think no. Now their have own product line - called Informiam , which  i believe mast take the place of Hyperion like 3td party product in CC.
But i can ask our sales manager from Genesys, if you can not =)

WBR Timur
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Offline mark

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Re: Hyperion still supplied?
« Reply #2 on: November 20, 2009, 09:54:08 AM »
Was supplied to us with our recent 7.6 install.
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tony

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Re: Hyperion still supplied?
« Reply #3 on: November 20, 2009, 01:33:46 PM »
I saw Informiam and thought it was more like CCPulse+ on steroids...  Yes, it has historical reporting functions but the whole Solution is seperately packaged and licensed...

It may be a replacement, but it's not free with "CCA"... Hyperion is, though... :)

HTH?

Tony
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