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Author Topic: Symposium with Genesys Outbound  (Read 3238 times)

Rory

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Symposium with Genesys Outbound
« on: January 01, 1970, 12:00:00 AM »
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Any experiences of running a call centre on Symposium v4 with Genesys being used for outbound only?

Am looking at deciding whether to move everything over to Genesys or stay with outbound only and migrate current functionality from Meridian CCR and MAX to Symposium Call Centre.

Thoughts?