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Author Topic: Genesys ids  (Read 2292 times)

Offline jingoi

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Genesys ids
« on: October 19, 2009, 06:42:48 AM »
Migrate the genesys machine to another server,want to know is there any way to export and import the agent ids to another server or maually create all agents ids..
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Offline catanirex

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Re: Genesys ids
« Reply #1 on: October 19, 2009, 02:15:37 PM »
Take a copy of the configuration database and put it on the new server. Change old host namens to new ones, install SW and you are almost ready to run!
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Offline PavelR

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Re: Genesys ids
« Reply #2 on: October 22, 2009, 11:42:15 AM »
Or you can use Configuration Conversion Wizard to migrate complete Genesys database; if you are installing new Genesys and want to configure it from scratch and just need transfer agents I can recommend Configuration Import Wizard.

Pavel
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