Author Topic: play back entered digits  (Read 2174 times)

Offline smeel

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play back entered digits
« on: October 08, 2009, 09:54:23 AM »
Hi,

I'm stuck with this problem at the moment. I have created this strategy to repeat the digits that the caller entered when asked to enter his phonenumber. This works, but now I was changing the strategy so it would also be able to collect digits. The flow is like this:

callers is asked to enter digits -> caller enteres digits -> entered digits are repeated -> confirmation of number is asked -> caller presses 1 or 2 to confirm number

What I'm aiming at, is that the caller can already press 1 or 2 for confirmation when the numbers are being pronounced. Sadly, if I set the total_timeout of the "play announcement and collect digits" block to 1, the caller has to wait too lang between the prompt of 2 digits. Setting the timeout to 0 leaves URS waiting forever.

Is there any way to make this faster or not let URS wait until the caller presses something or the timeout expires?

We are not using GVP or any TTS engines. It are all simple streammanger announcements.

greetz