Nortel SIP with Genesys SIP Tserver

[Gremlin]

Hi,

Has anyone had any sucessful test / depolyment of Nortel SIP with Genesys SIP server ?

Any advise would be welcome.

thanks!
Gremlin

[Steve]

We are doing outbound using SIP with an Acme Session Border Controller, translating between the two SIP flavours. I've attached a high level diagram.

[Gremlin]

Hi,

Sorry can you share what is this "Acme Session Border Controller" ?
Is "Acme Session Border Controller" from Nortel or a 3rd party pheripheral ?
From your network diagram, the link between CS2k and the Border Controller is ver E1 or SIP trunk?

thank you in advance
Gremlin

[Steve]

The Acme is a 3rd party peripheral.

We also looked at using an Asterisk SIP PBX to do the same job but this was rejected as it is open source, for some customers/deployments that could be a major advantage.

The SBC is connected to the Nortel CS2k SS-T via a SIP Trunk, but it also has an E1 link to the PVG so that the CPD can detect line conditions.

[victor]

Hi, Steve,

what was the benefit of using ACME border controller versus other more mainstream products?
I have never heard of it before!

Vic

[René]

Hi,

SBCs from AcmePacket are well-know and one the best SBCs on the market. I met with SBCs from Acme at many customers running really large contact centres (thousands of agents). And one important information - only AcmePacket SBC is officialy supported by SIP Server.

R.

[Steve]

Vic, I guess some of this comes down to what you mean by "more mainstream products".

Ideally we would have integrated the CPD server with the Nortel SS-L, however CPD can't register ports with a third party SIP Server and the Nortel CS2k doesn't have an interface for Genesys SIP Server to control the Media Gateways. So we ended up with a seperate SIP environment outside of the CS2k, "a 2 PBX solution". So what should the other PBX be?

We looked at a few options, Genesys OBN, DMX with H323, Acme and Asterisk. In the end we went with Acme as this was seen as the best for our solution, but certainly not the cheapest.

[Gremlin]

Hi  Steve,

Did you consider / evaluate AudioCodes? e.g. their Medient 2000 has inbuilt CPD and is supported by Genesys SIP server too. We are using this for a current outbound client

rdgs
Gremlin

[Salem]

Hello,
did you got naswer for it or you found the solution for it , i have customer want to use it