Hello,
I've set a campaign with 2 CampaingGroups (AgentGroups) which are in 2 different sites. But only one AgentGroup can log into the campaign, and I can't figure out why?
[quote]received from 65200(buc_tserver_p_760)blum.crm.orange.intra:3200(fd=11) message EventUserEvent
AttributeThisDN '894109'
AttributeUserData [115] 00 03 00 00..
AttributeUserEvent EventUserEvent
AttributeTimeinSecs 1255367178 (20:06:18)
AttributeTimeinuSecs 149226
attr_#148 0000000008133e10
Print GSW UserData:
GSW_AGENT_REQ_TYPE 'PreviewDialingModeOver'
GSW_APPLICATION_ID 143
GSW_CAMPAIGN_NAME 'Collection Manual'
20:06:18.150 Trc 50002 TEvent: EventUserEvent
20:06:18.151 Trc 50071 Send UserEvent
Print GSW UserData:
GSW_CAMPAIGN_NAME 'Collection Manual'
GSW_USER_EVENT 'PreviewDialingModeOverAcknowledge'
GSW_APPLICATION_ID 143 [/quote]
[quote]received from 65201(tim_tserver_p_760)blum.crm.orange.intra:3205(fd=12) message EventUserEvent
AttributeThisDN '4207'
AttributeUserData [116] 00 03 00 00..
AttributeUserEvent EventUserEvent
AttributeTimeinSecs 1255367188 (20:06:28)
AttributeTimeinuSecs 616638
attr_#148 0000000001a387e0
Print GSW UserData:
GSW_AGENT_REQ_TYPE 'PreviewDialingModeStart'
GSW_APPLICATION_ID 143
GSW_CAMPAIGN_NAME 'Collection Manual'
20:06:28.618 Trc 50002 TEvent: EventUserEvent
20:06:28.619 Trc 50071 Send UserEvent
Print GSW UserData:
GSW_CAMPAIGN_NAME 'Collection Manual'
GSW_ERROR 'Invalid Request'
GSW_ERROR_NUMBER 6
GSW_APPLICATION_ID 143
request to 65201(tim_tserver_p_760/tim_tserver_b_760) message RequestDistributeUserEvent
AttributeUserData [123] 00 04 00 00..
AttributeCommunicationDN '4207'
..sent to blum.crm.orange.intra:3205(fd=12)[/quote]
