Author Topic: EWT for a queue from VH sloution to URS  (Read 3458 times)

anju

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EWT for a queue from VH sloution to URS
« on: May 06, 2009, 02:32:03 PM »
Hi ,
Need to find the waiting time in queue from strategy. If Virtual Hold is integrated with URS
will the KEY value VH_EWT (Virtual hold estimated wait time )accessible from strategy ???
plz suggest