E-mail -Media Type in genesys

[Gitanjali]

Hi all,

we are trying to develop an email client in Genesys Demosrv. first we are establishing connection with Ixn Server(Interaction server) .when we add the media type email as a key value collection -for second parameter it is expecting an object in the following statement  "medialist.addObject("email",0)"  can u plz suggest and provide a solution for adding the media type.

code snippet

public boolean requestLogin(String strAgentId, String strPlaceid,
IxnSrvConnect ixnSrvConnect){
try{
KeyValueCollection medialist = new KeyValueCollection();
  [color=red] medialist.addObject("email",0);[/color]    
    InteractionServerProtocol inxProtocol = ixnSrvConnect.getinxProtocol();
RequestAgentLogin requestLogin =
            RequestAgentLogin.create(101, strPlaceid, ReasonInfo.create());
requestLogin.setAgentId(strAgentId);
    requestLogin.setMediaList(medialist);
Message message = inxProtocol.request(requestLogin);

if(message.messageId()== EventError.ID)
return false;

}catch(Exception e){
e.printStackTrace();
}


Thanks in advance

[mhsrinivasan]

Probably, you need to check the Configuration Server

+ Resources
  + Business Attributes
      + Media Type
        + Attribute Values

Check whether email is there?
You can add the media list from there.

[YevgeniyP]

see code sample from DevZone