Genesys vs. Symposium / CTI Comparison

[Ralf Rottmann]

Dear all,

as the question has been raised a few postings below I would like to give you a hint:

At http://www.genesyslabs.com a pdffile is available comparing 4 major CTI middleware solutions from a "real life" call center integration project view.

This might help.

Regards
Ralf

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