Author Topic: Bug in Voice Platform SDK 7.2  (Read 6222 times)

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Peter

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Bug in Voice Platform SDK 7.2
« on: August 09, 2007, 04:26:03 PM »
Has anyone ever experienced a problem with sdk not receiving events from t-server after a long period of inactivity?


Offline bublepaw

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Re: Bug in Voice Platform SDK 7.2
« Reply #1 on: August 13, 2007, 06:38:45 AM »
Which version Java or .Net? In our enviroment .Net version works for 7 to 8 hours without any problem. Did You chcek TServer log to see if it is sending requests ?

Peter

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Re: Bug in Voice Platform SDK 7.2
« Reply #2 on: August 13, 2007, 08:05:41 AM »
Java SDK version 7.2.000.17 and it is really strange. Not only do I stop receiving events, but LoginRequest following the RequestRegisterAddress does not reach T-Server. This cannot be a network problem, once it starts, every time only RequestRegistered gets through and RequestLogin mysteriously vanishes. It usually works fine for hours beforehand, I doubt that problem lies with my code or network and is intrinsic to SDK.

Has anyone noticed this?

Offline René

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Re: Bug in Voice Platform SDK 7.2
« Reply #3 on: August 13, 2007, 06:48:07 PM »
Peter,

Are you able to reproduce the issue and put TServer's log here?

If there are any firewalls or routers doing NAT between your application and TServer I would check configuration of these. I do remember a case we had in the past. The firewall was dropping the connection after several hours but only one side of the connection (firewall - client) was dropped while the second one (config server - firewall) stayed "connected". That led to situation when maximum allowed (by OS) connections to ConfigurationServer were used so nobody could connect to it.

René

Marked as best answer by on October 18, 2024, 11:23:20 PM

Peter

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Re: Bug in Voice Platform SDK 7.2
« Reply #4 on: September 05, 2007, 04:21:31 AM »
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  • Thank you all for your comments. The problem was resolved by adding addp to it. I got the idea after reading some other posts at this forum.

    Thank you so much!

    Peter