« previous next »
Pages: [1]   Go Down

Author Topic: Chat in Genesys  (Read 4588 times)

Prashanth

  • Guest
Chat in Genesys
« on: September 26, 2007, 07:18:53 AM »
Hi Guys

we are using genesys Chat solution.the problem i am facing is whenever an agent send response to chat multiple messages has been sent to the customer.

Can anyone help me on this. why its happening.

Prashanth
Logged

Offline davidabaron

  • Newbie
  • *
  • Posts: 5
  • Karma: 0
Re: Chat in Genesys
« Reply #1 on: May 02, 2008, 09:36:12 PM »
  • Best Answer
    • Can you send me an example ?
    Logged
    Pages: [1]   Go Up
    « previous next »