SDK 7.2 and hot standby

[s.kulku]

Dear Genesys Readers,

I'm using open platform SDK for Java to connect to t-server. My client is asking for HA because their environment is using two t-servers in HA mode. I looked everywhere in protocol adapter, but cannot find any option for settings backup t-server.

Can someone please show me how to do it?

(TOM is asking a similar question too)

thank you very much,

Sanja Kulku
Technical Product Manager

[René]

Hi Sanja,

As I know there is no option to specify the connection parameters for backup TServer. It works in the following way:

- If the primary TServer is working then the connection is established. The application receives the event EventServerConnected and that event contains information about backup TServer. The library establishes the connection to backup TServer automatically.

- If the primary TServer isn't working the application receives a timeout exception. Then the application should try to open connection using the connection information for backup TServer. If the connection is established then the information about primary TServer are received in the event. The library establishes connection to primary TServer automatically when it becomes available.

Hope the short explanation helps you.
René