Author Topic: Origination Access Blocking  (Read 4134 times)

Offline CTIgem

  • Sr. Member
  • ****
  • Posts: 273
  • Karma: 0
Origination Access Blocking
« on: April 10, 2007, 03:51:14 PM »
This is more like switch issue but I need to know what's causing it.
Getting "Origination Access Blocking" only for one number when making outbound call.
Any other number is ok.

Any idea?

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: Origination Access Blocking
« Reply #1 on: April 10, 2007, 05:02:19 PM »
Genesys doesn't block numbers you can dial, your PBX does. Can this number be dialed from any other administrative set?

Offline CTIgem

  • Sr. Member
  • ****
  • Posts: 273
  • Karma: 0
Re: Origination Access Blocking
« Reply #2 on: April 10, 2007, 05:54:27 PM »
Other phones are same since all phones are programmed same way as below.

TGAR = 10
NCOS = 1
CLS = CTD

What setting in the switch blocks that call?

Offline René

  • Administrator
  • Hero Member
  • *****
  • Posts: 1832
  • Karma: 62
Re: Origination Access Blocking
« Reply #3 on: April 10, 2007, 06:38:35 PM »
CTIgem,

what PBX/switch are you talking about?

R.

Offline CTIgem

  • Sr. Member
  • ****
  • Posts: 273
  • Karma: 0
Re: Origination Access Blocking
« Reply #4 on: April 10, 2007, 07:07:50 PM »
Nortel Meridian Option 11 or they changed name to "Nortel communication server 1000".