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Author Topic: integrating PERI IVR and genesys 6.0  (Read 4352 times)

vish

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integrating PERI IVR and genesys 6.0
« on: January 01, 1970, 12:00:00 AM »
Hi,
we are CTIenabling an existing call center where we are using genesys 6.0 , Rockwell switch and peri IVR. I want to know the list of things a system integrator is expected to do so that the switch/IVR and genesys Tserver integrate seamlessly.

thanks
Vish
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